No service

[Paigesyme]

Just upgraded my phone swapped everything over to my new phone but I can’t call out or receive calls or texts. I have no reception what do ever?? 

help please? 

[Leanne_T]

Hi @Paigesyme 

Thanks for coming here. 

Are you using the new SIM card? 

If so, is the old SIM card still working? 

Leanne.