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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Roaming in the Canaries.

Hi, my question is about Roaming. Firstly, am I right in thinking Gran Canaria is included in Spain? Then - my account/contract is for unlimited data and I data share with my two young sons. We are going on holiday to the Canaries on 16th Feb. They b...

Sim card stopped working abroad

Hello,I have roaming enabled but my sim doesn't even find a network. It worked in the past and has recently stopped. I've tried resetting the phone and manually searching for networks but nothing is found. Any advice?Thanks!

Bfdn by • Investigator
  • 1143 Views
  • 10 replies
  • 1 Helpful

Esim

Hello. I don't know how to setup esim. Many thanks  xxxxx xxxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

MILDA1 by • Visitor
  • 365 Views
  • 1 replies
  • 1 Helpful

Sim Card not working on any device

My SIM card just stopped working from earlier today. I tried to download an E-SIM but there's no way to access the QR code. I need to use my phone to log into my work due to two factor authorization. How do I get it to work again?

ashfi by • Investigator
  • 683 Views
  • 5 replies
  • 0 Helpful

Calls barred despite roaming on

My husband cannot make international calls on his mobile from the Uk, despite setting up roaming on his phone by texting Roam 150 to EE.Please can someone advise as he is clearly set up on the app, and the text confirms that ‘Roaming’ is on. He is th...

Lolly72 by • Investigator
  • 527 Views
  • 7 replies
  • 3 Helpful
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