Phone

Saturnbb64
Explorer

Phone doesn’t work abroad 

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

In what way does your phone not work abroad - does it have a connection to a local network?

Is the phone on PAYG or pay-monthly?

It has no connection/service or 4G

Roaming is switched on. I did text 150 before I left the uk but not had a reply and I can’t get a reply now as no service. 
I am on pay monthly 

Leanne_T
EE Community Support Team

Hi @Saturnbb64 

Thanks for coming here. 

Did you text ROAMING to 150 before traveling? 

Can you manually try and connect to a network in your phone settings, do you get signal after doing this? 

Leanne.