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Discussion about Mobile services, like roaming, calls, messaging etc

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will not connect to phones

after recent start to new contract my phone will not connect to certain numbers which i had no problems with on my old contract.The sim card has not been changed. The message i get is that phone cannot connect to this network, i have to phone this nu...

jiff21 by • Visitor
  • 281 Views
  • 2 replies
  • 2 Helpful

Facing issues in calling abroad

I purchased the rest of the world pack to be call my family abroad but anytime I try they tell me I have no credit to call despite having 100 minutes. Any attempts to reach customer care has proved futile 

Serwaa by • Visitor
  • 300 Views
  • 2 replies
  • 2 Helpful

Resolved! Keep old number

Hi, I have been an EE PAYG customer for a number of years, just switched to monthly sim only and received my new SIM card today, is there any way for me to keep my old number? I can’t seem to find a way to do this looking online. Thank you in advance...

Rlh2207 by • Visitor
  • 691 Views
  • 2 replies
  • 4 Helpful

Not receiving Facebook SMS messages

Hi I am trying to recover my Facebook account. The instruction given is to go to Facebook and get a code from the code generator which I have done but I have not received the code. Can you helpThanks

Leonf3 by • Visitor
  • 438 Views
  • 2 replies
  • 1 Helpful

Re: 5G slower than 4G - Samsung S21 Ultra

I also have S21 ultra, I'm field service engineer so go up and down country and never once have I had a fast connection on 5G, I have to switch 5G off in setting to go on 4G.  I spoke to EE when first got the phone and was told it was the area I was ...

Smike by • Visitor
  • 568 Views
  • 1 replies
  • 0 Helpful

Resolved! Roaming

I am travelling to USA between 1st and 18th February. I understand all I need to do is text Roaming Pass to 150 and for £10 I can use my usual package that I do at home. My question is, when do I send this text, do I send it just before I go, or can ...

KF400 by • Explorer
  • 457 Views
  • 2 replies
  • 3 Helpful

CALLER UNABLE TO HEAR ME

CALLER UNABLE TO HEAR ME on PAYG NO CONTRACT OR BOOSTS OR PACKS.SIMPLY TOP UP WHEN NEEDED.ARE EE TRYING TO MAKE IT DIFFICULT FOR NON PACK PAYG CUSTOMERS?????I RECEIVE CALLS BUT THE CALLER CANT HEAR ME.They retry to call and sometimes they can hear me...

Ee error 0

Hello, I've just had my new ee number changed to my old ee number, and my phone will not let me send messages and keeps coming up with error 0. I can make and gat calls but can't text. 

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