Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Phone call

Whenever I make a call, as soon as the other person answers my phone just cuts off. Any idea why? It's only started happening this week

Kathy27 by Visitor
  • 276 Views
  • 1 replies
  • 0 Helpful

Problem with payment confirmation.

Problem with payment confirmation.I paid for the subscription in the evening and I did not receive the confirmation. The money was sent. The services are disconnected. Please help me.

Roaming data

I have paid for roaming data but it tells me to turn off Wi-Fi which then says it cannot connect to the server. 

SOS MESSAGE

I added the roam abroad pass onto my phone and I have landed in Australia today. I have an SOS message at the top right of my phone and can’t get any service. I am unable to call you either. I have tried switching it on and off, data on and off etc b...

Hollie26 by Visitor
  • 440 Views
  • 1 replies
  • 1 Helpful

My sim card is not working in India

I am currently in India and trying to get network here, I have tried everything. The network is out since yesterday. I need to Log in into my University account and for that i need an OTP that i am not able to receive because i have no range. Kindly ...

Re: Roaming not working

I am logged in my EE account, just activated my sim card in Romania and the "Parental & data controls" or Romaning activation options don't show in the app. 

Data roaming upgrade

I am visiting my daughter in NZ and need to add a data roaming package but cannot receive any texts or calls. WiFi calling isn't working. I have a galaxy A51. Please advise.

Absolutely no mobile service

I paid for the subscription and have a lot of data left but I can't use the mobile service anywhere. I can't call or go online when im out. Really need help with this.

JohnLau by Explorer
  • 318 Views
  • 3 replies
  • 1 Helpful