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No roaming calls/ texts.

iyad2
Explorer

I arrived to Switzerland yesterday and received the usual roaming welcome message stating I can use my plan with no extra charge. However I'm not able to text or make calls to the UK. I'm still able to use my data though! Not sure what is the problem but it is irritating as I can contact customer service to try to fix things! 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@iyad2   Have you tried restarting the device!  Have you tried a manual network search? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@iyad2   Have you tried restarting the device!  Have you tried a manual network search? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you. Restarting the device worked!