Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

No internet despite full 5G

I had the issue with my old phone where the mobile data wouldn't work and location services, I got an upgrade thinking it was a phone issue and I still don't have mobile data connection despite it saying I have 5G and the network status is 'Excellent...

Connect to network

I'm in Florence and can't access the ee network have turned roaming etc on and turned phone off and on again but can't make calls and can only connect to hotel WiFi

Can't Text TRAVEL to 150 from USA

HI, I have arrived to USA and received a text from EE, informing me to text TRAVEL to 150 if i want to buy data but my text is not sending.Also i realised i can not receive texts either. Can you help please. I need to have an access to internet asap,...

Connection dreadful

I travel to and from Bristol to Birmingham on the train and the connection with EE seems to be getting progressively worse. Patchy at best for 4G and constantly droppingis anyone else experiencing this or concreting moving to another provider as this...

Obtaining contact with EE

Firstly, I want to ask a simple question but non of the items on the drop-down list is relevant. Why don't they have 'Other' as a possible topic? [In the "Select location" box above I wanted to put in 'Other']Secondly, because I don't understand muc...

Phone call

Whenever I make a call, as soon as the other person answers my phone just cuts off. Any idea why? It's only started happening this week

Problem with payment confirmation.

Problem with payment confirmation.I paid for the subscription in the evening and I did not receive the confirmation. The money was sent. The services are disconnected. Please help me.

Roaming data

I have paid for roaming data but it tells me to turn off Wi-Fi which then says it cannot connect to the server.

SOS MESSAGE

I added the roam abroad pass onto my phone and I have landed in Australia today. I have an SOS message at the top right of my phone and can’t get any service. I am unable to call you either. I have tried switching it on and off, data on and off etc b...

My sim card is not working in India

I am currently in India and trying to get network here, I have tried everything. The network is out since yesterday. I need to Log in into my University account and for that i need an OTP that i am not able to receive because i have no range. Kindly ...