Mobile Services

No emergency cover again!

Second time in as many months we have an emergency situation and unable to make calls and the app and website ate both down "for maintenance" I am abroad and can't make any calls even to 150 despite upgrading.This could be a life or death problem for...

My EE phone is barring me from phoning Southern Ireland ??

EE phone is barring my calls to Eire can somebody help please 

Cant call out from tenerife

Hi all. IIv set up my roaming b4 i flew to tenerife, but now here i cant call anyone.Ihave no signal bars just a cross. Ideas welcome please. 

Urgent help please - Roaming overseas

I recently set up a plan to enable me to use my data allowance/minutes/texts while in the USA. I was told it would cost £10 and that it would come into effect on the day arrived in the USA (which was yesterday). I received a text from EE yesterday mo...

Edge

I am in Berlin and my sons EE iphone is just saying Edge and he has no connection. Any ideas?

Forgot to turn on data roaming

HiI have recently travelled abroad and I have forgotten to turn on my data roaming before leaving the UK. Is it possible to activate this from within the EU?I have been an EE customer for many years and regularly use my phone at home in the UK. PLEAS...

Nepal connections

Can I connect my iPhone in Nepal and if so what happens with roaming charges?  Going in less than a week on a charity hike and would like to send updates back to donors / potential donors.  Thanke

Cannot make any calls from my iPhone I am in india and have got add on of £10.00

No internet despite full 5G

I had the issue with my old phone where the mobile data wouldn't work and location services, I got an upgrade thinking it was a phone issue and I still don't have mobile data connection despite it saying I have 5G and the network status is 'Excellent...