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Hi there

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Sylvester11
Visitor

‎27-08-2026 02:37 AM

My EE network is not allowing me to access my Facebook and other socials. 

My phone works perfectly well on other networks. 

Can this be looked at for me 

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1 SOLUTION

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Chris_B
EE Community Star
EE Community Star

‎27-08-2026 08:18 AM

@Sylvester11  you need to call customer support and request content lock to be removed. You will need a credit card to pay a refundable token or you can go to an EE store within in date photo ID to make this request there. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎27-08-2026 08:18 AM

@Sylvester11  you need to call customer support and request content lock to be removed. You will need a credit card to pay a refundable token or you can go to an EE store within in date photo ID to make this request there. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.