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WiFi calling not working

Nomis
Investigator
Investigator

‎25-08-2026 01:33 AM - last edited on ‎25-08-2026 07:57 AM by

I need to use WiFi calling but it's not appearing at all

I have followed all advice (resetting, rebooting, airplane mode on and other unexpected advice)

I absolutely need WiFi calling as I have never had reception where I live.

This is an unacceptable situation.

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎25-08-2026 11:12 AM

Hi @Nomis 

Thanks for coming back to the community. 

What device are you using? Is you WiFi network showing in your device settings to connect to the Wifi? 

Speak soon. 

Leanne. 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Leanne_T

‎25-08-2026 02:17 PM - edited ‎25-08-2026 02:18 PM

@Nomis  Have you tried restarting the router?  Switch it off for 30+ seconds before you restart it   And to check you have got WiFi calling enabled on the device? 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
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