Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Why can't I get 5G?

I'm a Pay as You Go customer. Have been for years.  I am only receiving 4G but there is 5G in Ilkley where I live.  I'm paying £30 per month but no 5G..Why anyone.It's a pity that EE customer service is none existent results in massive frustration.

Kwarior by Investigator
  • 658 Views
  • 7 replies
  • 1 Helpful

Resolved! Isle of Man

I am travelling to the Isle of Man in June and wondered if my phone would work there, and if so, will there be additional charges?Thanks

Crgmac by Visitor
  • 5430 Views
  • 4 replies
  • 8 Helpful

Resolved! EEMMS

Hi. I received the following message: You have received a Picture Message from 44xxxxxxxxxx. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number 44xxxxxxxxx with the password xxxxxxxxxxxx. Does this seem legit?

Alymo by Explorer
  • 17423 Views
  • 7 replies
  • 4 Helpful

Calling Australia from the UK

I shall be visiting Oz in a couple of months and have been talking to companies over there about trips.The calls were cut off as I quickly hit my spend cap which is at the maximum £50.I have found a cheaper call service to use but being an 084....num...

Can’t connect to London Underground WiFi

Hi, I'm a contracted EE Customer and was able to connect to London Underground WiFi a few days ago, but now I am unable to & it asks me for username & password which doesn't work

GSL100 by Investigator
  • 2676 Views
  • 17 replies
  • 3 Helpful

WiFi Calling keeps self-disabling

I switched from BT to EE (mobile only) a few weeks ago and have since had problems with WiFi Calling which keeps repeatedly self-disabling, often when I switch on in the a.m. to find WiFi Calling switched off. Or someone says they can’t hear me and I...

PedroUK38 by Investigator
  • 301 Views
  • 8 replies
  • 3 Helpful

HD calling to Three number only works one way

Hi, I am testing calls between EE and a new Three number. I can call from Three to other providers including EE and the call is in HD (AMR-WB).I can call from Vodafone to the Three number and it is also in HD (AMR-WB) however when I call from the EE ...

whiskerp by Skilled Contributor
  • 3412 Views
  • 37 replies
  • 2 Helpful