Mobile Services

Can make but receive calls. Do not disturb or call forwarding are off.

Hi,I can make but not receive calls. I can make and receive texts. Do not disturb and call forwarding are off. Status is in service and mobile network is disconnected. When someone tries to phone me it says the line is discontinued or not available. ...

EE Blocked Siteground Websites

I have 298 websites hosted on SiteGround. Any client using EE Mobile cannot access their website. SiteGround support said because the SiteGround support team is in Bulgaria, they cannot identify the issue with EE because they do not have access to EE...

Call log

How to check call log from last month

Voicemail

I am thinking of leaving EE despite being a customer for many years. Something odd is happening to Voicemail. It shows that I have messages when I have none. When I have tried to access voicemail the message has been incorrect. For years of thing...

Resolved! Apple One as existing iCloud Subscriber

Hi everyone,I currently pay £2.99 a month for 200GB of iCloud storage through Apple. I’m looking at upgrading my SIM and going with one of EE’s Apple plans, which includes Apple One and 50GB of iCloud storage. Am I right in assuming if I took that ou...

New phone can’t message or ring

I have recently had a new phone and cannot message or ring people . Can’t even ring EE. People can ring or message me, I can’t back.Also PR and PE are on my contacts and I don’t know why what does that mean.

Resolved! Stevenage

I have had several calls from a phone number in Stevenage about EE/BT... what's this all about?

Resolved! Remove Spend Cap

Can anyone help me remove my spend cap please

BILL PAYMENT ON LINE AND VIA MOBILE

Why is the web site and the mobile appp unable to take payments

Inconsistent Call Receiving

I often miss calls at home as the phone doesn’t ring but then appears as a missed call. Other calls are received and there appears to be no pattern. I have WiFi calls enabled . Anyone got any suggestions ? Thanks Eddie