Mobile Services
Discussion about Mobile services, like roaming, calls, messaging etc
Forum Posts
Unusual call activity
Hello - I don’t recognise a number I’ve apparently called this afternoon. It’s saved under a name which is not a contact of mine. I’ve taken a screenshot and blocked it but what should I do now?
Resolved! Re: Can't contact EE by phone
Hi ,I've also been trying for 2 days to get ee customer service and keep getting cut off, maybe its time to change network suppliers.
I can't hear people on calls
Since Thursday 6th March am I have not been able to hear people on my phone. I can text and call out and receive calls but cannot hear the other end although they hear me perfectly. I don't hear ringing tones when I call out either but can see when...
Stand alone 5g eSIM
I’ve just got a text from EE saying I can get enhanced services in the 5g stand alone service and need to update to a new eSIM.Is this likely to be a genuine message from re? Has anyone/everyone else had this?thanks
Calls keep failing
When I make a call the my network drops out and then my calls keep failing. As soon as I cancel the call my network comes back. I cannot receive calls either unless I’m in a WI-FI zone. No issues in my area. Signal bars are full but it’s the network ...
Resolved! Voicemail symbol on home page
Recently I've been getting the voicemail symbol appearing on my home screen every time I switch my phone off and on. I have no messages in my voicemail but the symbol keeps returning. I've cleared the data and cache from the phone app several times ...
Transfer calls from my mobile EE to a landline Virgin
Good evening guys I wanted to know if any of you knew if you could use a call transfer from my EE mobile to a Virgin landline. Unfortunately, I moved to a place where there is no telephone coverage and I only have Virgin's broadband. I need to be a...
Cant send text messages anymore - getting 'not delivered' with a !
Does anyone know why this might be? I've been able to text as normal this morning then all of a sudden I'm getting the error message when I try to send. Nothing wrong with coverage either.
EE App verify your details
I have migrated two mobiles from BT to EE. The EE iphone app wants me to confirm two emergency contact numbers. These numbers are the temporary ones used during the migration process and are no longer valid, but cannot be changed. After a long and am...
