Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Mobile number recovery

Hello, my number has been blocked due to a delay in paying for services and it is apparently being collected. Does EE have an email address to contact in addition to the contact number? Unfortunately, they have also restricted the purchase of service...

Ahab326 by Investigator
  • 313 Views
  • 13 replies
  • 3 Helpful

Resolved! Annoying voicemail notification

I'm hoping someone can help. For some reason I keep getting voicemail notifications even though I've not got any voicemails. I've had to turn off voicemail as I was getting 20+ notifications a day. I've had a couple since but it's better. Basically, ...

People can’t hear me on the phone

Hi ,  People can’t hear me on the phone. This is the second day within the last week. When using a WhatsApp call, people can hear me, OK. I am unable to contact EE technical support. When calling 150 the call gets disconnected. Please help. 

Marze by Explorer
  • 147 Views
  • 3 replies
  • 5 Helpful

Can’t link products

I recently moved over to EE from a different provider but was unable to link my phone to my account because of an incorrect birthdate on my profile details. I have called up twice about this and told both times it would take 10 working days to sort o...

Resolved! Upgrading made my number change

Hi I recently upgraded my phone. since doing this the new device has changed my mobile number but I wanted to keep my original one I’ve had for years. How do I fix this? 

My mobile phone does not work

I have bought a mobile phone from EE on a monthly payment basis. Suddenly my phone gone blank out. I couldn't on the mobile phone. Is there any technical support to recover my mobile phone.

Jeyaluxy by Visitor
  • 131 Views
  • 1 replies
  • 1 Helpful

Service not working abroad

I have walked through the guide to set my phone up. I’ve set restarted, set my phone networks to search manually, but I can’t get any service. Not even Bars, I have no network. Very disappointed as 3 and Vodafone connect with ease