Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Apple Watch Sim with Full Works iPhone - Roaming

Hi, I have the Full Works iPhone SIM only deal on my phone - including Roam Abroad Pass. I also have a paired watch SIM for my Ultra 2.Will roaming work from my watch if I am not carrying my phone. Thank you

Recent Sms

Hello everyone, I have one missing sms. It was sent to me, but it did not arrive because my phone was turned off, and it did not arrive when I turned my phone on. Is there any chance to see my past sms online?

Add on for roaming in Singapore and HK

Hello I called in advance of my trip to Singapore and Hong Kong - EE assured me they would add a £10 daily add on to allow me to use the service seamlessly on arrival. As has happened before on arrival nothing happens ! I’ve checked all my setting fo...

Resolved! Travelling USA

Travelling to US.for 3 months. My contract has both my fone and sons fone included. Both fones are now on sim only contract. Is it still possible to buy add on £25 per month for his number and what would this include. Also I have unlimited data will ...

Resolved! Roaming abroad need basic help

I am a 77 year old and am really confused with what to do with regards to roaming.Going to Greece in the 28th of May returning on the 11th June. My monthly mobile phone plan ends each month on the 26th of the month two days before I go to Greece.I un...

Turkey roaming

Hi guys,I’m currently in Turkey but I haven’t activated my roaming prior to leaving the UK. To set up Roaming I need to text 150 but my messages aren’t going through. any other way around this ?I have access to wifi

Who active my romingdata when I'm aboard

Unable to make or receive calls new sim

Hi, I recently moved to EE.I inserted my new sim a few days ago, my number has transferred over. I have signal and my phone is not showing any problems but I am unable to make or receive any calls. If I try to make a call there are just three beeps a...

My EE ESIM has no service when I’m abroad

last year I had no problem when traveling this year I’ve been Marrakesh and now I’m currently in Turkey and my eSIM has no service. I’ve turned my phone on and off multiple times and it still has no service

Calling from europe

Hello my samsung galaxy s22 wont let me make calls from spain,i have a roaming add on and can send texts and surf the net etc,but cannot make calls,i get a recorded message saying call not allowed speak to your network supplier.can anybody highlight ...