Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Call History Incoming Calls

If details (incoming phone number, date and length of calls) are required as part of legal proceedings. I’d it possible to obtain them via my solicitor. We are just interested if certain phone number has called. Thanks

Resolved! Apps Not Loading When Wifi Not Available

I recently transferred accounts for two Iphones from O2 to EE. On one phone apps load when out of the house and no Wifi available. On the other phone, apps load OK when able to access Wifi, but will not load when out of the house and Wifi is not avai...

Resolved! Re: How do i see my call history for call in the last month

I need to see calls i made from।20 12 21 to 30 12 21

My calls are not working. The phone is saying I am entering wrong number

I need help I can’t make calls and

Resolved! Mobile SIM Only Plans - Inclusive Extras

I have 4 mobile SIM only plans/numbers on my EE mobile account for myself and rest of family. 2 of these plans come with a free inclusive extra. Is it possible to have the Xbox game pass inclusive extra on multiple numbers, so that my sons can have ...

Mobile been disconnected but have paid bill

No Service After Trying Everything Possible!

Hello,I have recently paid a bill i was overdue on. It's been 4 days now and i still haven't had my service reconnected? I have tried the following:- Force Restart -Airplane Mode Toggle - Readjusting SIM -Wiping SIM -Standard Restart -Replacement SIM...

Extra charges on bill

I have been charged 24 pound for a picture. Seriously

Resolved! Wi‑Fi Calling

Hi, my Wi‑Fi Calling toggle is missing on my Samsung S24. EE needs to reprovision Wi‑Fi Calling on my line. Can a moderator help? The IMS menu is restricted and VoWiFi isn’t available.

Resolved! Can’t Set up WhatsApp

Hi. After a recent software upgrade on my father in laws iPhone 14, he was unable to get into his phone ( didn’t know his passcode) To cut a very long story short he visited a local mobile shop who took it back to factory settings. Don’t ask! So wife...