Mobile Services

Resolved! Scam ?

Have received message from 66035 purporting to be from EE stating I have an extra charge of £0.22 for an out of allowance text.Cant see it in my account and no mention of it in additional charges

Resolved! Data Use Andorra

Hi, I’m travelling outside of the EU to Andorra and as it’s out of the EU i’m wondering if i can still use my mobile data? any feedback would be great. thanks

Resolved! ABROAD add on not activated

I’ve purchased the Abroad add on , confirmed on my account, 2 days ago. I am still unable to make calls to Ireland. ‘Calls to this number are barred on my phone’. Something is preventing it from being activated. Any ideas?

Resolved! OTP not arriving

Been through the topics here and like others not receiving OTPs from Natwest/RBS. For some reason only their OTPs are not hitting my number, but all other banks/OTPs from other logins arrive fine. Started after I upgraded and swapped to an e-Sim befo...

Resolved! Re: How do I change my phone number

Can I change my number online?

Resolved! Question re email

Can I have an email so I can send    [Mod edit: Title added]

Resolved! Sending text messages to Canada

Hi, I live in the UK but have family in Canada with Canadian mobile numbers.  I don’t want to pay 98p every time I text them.  What can I add to my mobile phone package to significantly bring this cost down?  I’d prefer to use WhatsApp or Messenger b...

Resolved! I reset my phone now cant get old esim ti work

I reset my phone now cant get old esim to work won't let me use online guide to chat to someone. Keep sending money to call them. How can I call with no sim?

Resolved! Calls from people claiming I called them

I am receiving several calls each day from people who claim that I called them. I am aware that this is the result of a common scam where my number is being mimicked, but I'm wondering if there's anything I can do about this?It's not an option for me...

Resolved! Calls to Republic of Ireland