Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

EE Complaint Issue

Just had an absolutely abysmal experience on EE live chat. Nothing wrong with the agent themselves, but the practices of EE seem very questionable.I submitted a complaint via webform 7 days ago and hadn't heard anything back, so I jumped onto live ch...

xo_mh by Visitor
  • 520 Views
  • 2 replies
  • 0 Helpful

Resolved! Voicemail notification missing

I recently switched to an esim on my Samsung S25 Ultra. Ever since doing this I no longer get a notification telling me that I have a voicemail waiting. How do I get this back?

Jammy456 by Investigator
  • 209 Views
  • 5 replies
  • 4 Helpful

Resolved! Odd text from EE

Morning All! I've received this odd text from EE, any idea what session it is on about? I haven't started any sessions with them as far as I'm aware:"We're sorry, your session has expired as it's been over two hours. To start again, please reply with...

S-Tier by Explorer
  • 250 Views
  • 3 replies
  • 1 Helpful

Resolved! volte

so i upgraded my phone today to the s25 edge but there is no option for volte calling ? iv done the normal network settings etc tried and restarted the phone and still nothing is this now not an option with new phones or does anyone know how to turn ...

Resolved! Voicemail dusabled?

I've recently had a prompt to restart my phone due to updates from EE and now my voicemail isn't working. I've checked my settings and they seem to be OK. Any suggestions? Thanks in advance

Betty777 by Investigator
  • 185 Views
  • 5 replies
  • 6 Helpful

Resolved! Account suspension

Hi EE community...my services were suspended but i took extension of 21 days from EE and they approved my extension. Will the services be ok automatically now or i have to wait for 21 days ?

MKRaja by Visitor
  • 370 Views
  • 3 replies
  • 2 Helpful

Resolved! Services

I made a complete full late payment early this morning (around 2am) and my mobile services are still not active. Im not able to call EE to ask them about it. Should i just buy a new sim? If i do, i will need a completely new number as i cant even tex...

Lydiaa1 by Explorer
  • 342 Views
  • 5 replies
  • 3 Helpful