Recent upgrade on iphone

Rhi12355 · ‎21-09-2026

I recently upgraded my phone once transfer was done I reset my phone & I think I’ve deleted my sim via old phone.. on my new phone I have no service how do I fix this

Northerner · ‎21-09-2026

Hi @Rhi12355

You'll need to obtain a new SIM from any EE store or read here: https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎21-09-2026

Hi @Rhi12355

You'll need to obtain a new SIM from any EE store or read here: https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.