Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Can’t Set up WhatsApp

Hi. After a recent software upgrade on my father in laws iPhone 14, he was unable to get into his phone ( didn’t know his passcode) To cut a very long story short he visited a local mobile shop who took it back to factory settings. Don’t ask! So wife...

Resolved! mms conversion, charging a

HiHave done some research (this forum and wider) but going to take the

Resolved! Cruise Ship Roaming

Hi, Does anyone have any experience with Cruise Ship / maritime roaming. Do EE have an agreement with Cellular at Sea for Phone calls and texts? Thanks!

My iPhone doesn't allow NHS numbers to call me

Hello, Hoping somebody can help as seen this issue posted before but not seen a solution. My iPhone 16 is not accepting calls from various NHS numbers (GP, various hospital departments). It is not a signal issue as they come through to my partner's p...

Strange message from EEMMS

Hello, I have a Smart 4G hub and it notified me that i got a text on the 192.168.1.1 website thing, and when i logged in to check, my SMS inbox has been spammed 10 with messages from EEMMS and they are all dated with 20/01/2026 10:16:28, and the cont...

Resolved! Ee bad experience

So I have a 15 year old daughter witch was affected by all this and I have not got no where and still don't understand they have tried to get money off me for nothing I lost my phone on the Monday I rang EE they put a bar on it I rang the insurance c...

Why cant i get verification code with an ee number

Resolved! Wifi calling problem

I recently updated my broadband to EE from BT. The Broadband works fine but WiFi calling has a problem. Even calling the 150 helpline I get gaps in connection. It's every 4 seconds a 2 second gaps. I can't get a mobile signal in my house so rely on W...

WiFi Calling stopped working

HI, Did this get resolved please and if so, how was it fixed? I am now getting the same issue- it suddenly stopped working. I have reset the network settings on my iPhone air and it worked for a few mins and then stopped again. Very frustrating as I ...

Resolved! No WiFi Calling?

Has Wi-Fi calling stopped working for anyone else today 27/08/2025Not using Starlink, on standard BT broadband.All our EE mobile phones have lost Wi-Fi calling together Rebooted and still not working