Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Verification code via SMS from WhatsApp issue

HiI am abroad and I want to register by my EE number in WhatsApp for first time. I can receive SMS on my EE number in my location and my EE phone number is 'Pay as to Go" one, when I choose to receive verification code via SMS through registration on...

monsori by Contributor
  • 296 Views
  • 8 replies
  • 4 Helpful

can not get through to any one at EE

I am also having this problem but can not get through to any one at EE - I just kept getting lead down a path that eventually cuts me off and says goodbye ! Can anyone help please ? Tia 

Account is blocked by fraud team

HiYesterday without no reason my ee account got blocked and sim stopped working. I called to EE Customer support and they told me that account was blocked by fraud team and nothing could be done to unblock it. I didn't receive any communication from ...

dpmz by Contributor
  • 1035 Views
  • 14 replies
  • 5 Helpful

Resolved! Private Number Harassment

I have been for the past 4 days being called from a Private Number at all times during the day, night, morning, up to 50 times a day.No voice mail is left and when I answer, the number hangs up and just keeps phoning.I can't block the number as it's ...

Resolved! Modem Delivery

Ordered a 5g modem with unlimited SIM. Received a delivery today via DPD in envelope containing only a Sim card. Do they normally send modems/sims in 2 package or one?

Slowcoach by Investigator
  • 139 Views
  • 3 replies
  • 0 Helpful

5G Standalone

I recently upgraded my EE plan to the full works plan and it has given me 5G SA as an add on, however there is no option for me to enable it on my iPhone. I have replaced the eSIM that I am using and ensured that my phone is up to date, but still not...

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Upgrade went horribly wrong!!!!!!!!! Drag and terror

Being with EE for years and have multiple lines and broadband for the family , few days ago upgraded my sim only to better package. And terror started!Lost function of receiving and sending  txt msgs, it looks like the sim has lost network credential...

Piotr_ by Visitor
  • 144 Views
  • 1 replies
  • 1 Helpful