Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Unable to manage mobile

I have just switched from BT to EE. I can not find my devices on the web page or the app. I have linked the device and tried to do it again but it says already linked - yet when I click on ‘manage movie device’ I just get a blank page.

Resolved! Answer phone messsges

Do you know the max length of time that people can record a voicemail before it cuts off ?

Re: Unlock voicemail

I’ve tried but can’t speak to a real person

I have abroad pass but suddenly it stopped

I travelled a lot to EU and this time the abroad pass worked for 2 days. Then suddenly it stopped 2 days ago and it shows a question marks on my connection.I am in France now and it asked me to logged in to ORANGE F but when I clicked it, it asked me...

How Do I Open A Picture Message

Resolved! Using phone in Greece

Phone won’t connect in Europe

My phone has lost all connectivity while I’m in Europe. Lots of data allowance left signal strongcan only connect via wifi

Receiving calls from the UK whilst in Hong Kong

Hello,I am a pay monthly customer. Currently in Hong Kong and have received a call from the UK which lasted just under 10 minutes.I subsequently realised that this will now cost me 2.52/minute!Can I retrospectively add the "30 minutes from anywhere" ...

Resolved! travel to Dominican Republic

Hi, Does a roam abroad pass cover the Dominican Republic

Help

Hi. I’m currently in Bali, Indonesia and if I try to make a call I’m diverted to what seems like a local automated service which tells me my number has been blocked?