Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 18717 Views
  • 1 replies
  • 5 Helpful

Resolved! SMS

could anyone help with the knowledge of not receiving SMS codes? EE works and it’s a new number but when it comes to receiving SMS codes for verification, I don’t receive them. Anyone know why? Or how to help? 

BunT8 by Investigator
  • 579 Views
  • 6 replies
  • 2 Helpful

Bad / non exisient WiFi calling

My phone is almost impossible to use as a phone due to really bad mobile signal inside the house and WiFi calling not being noticably different.For clarity, this is not just my phone, but my partners phone as well. The router is working fine, WhatsAp...

si499854 by Investigator
  • 2590 Views
  • 3 replies
  • 0 Helpful

Resolved! International add-on

Have just bought a "Select Rest of the World Minutes Add-on". But cannot send texts to the US. Is this for voice calls only?

Dragoon by Contributor
  • 380 Views
  • 3 replies
  • 1 Helpful

Weird roaming messaged

I keep getting texts from EE telling me that I am roaming in Jersey when I am at Nolton Haven in West Wales. The linear distance between these places is 350 miles, so can anyone explain how this happens? Has anyone else had a similar experience?

Peter274 by Investigator
  • 4436 Views
  • 19 replies
  • 8 Helpful

Charged for picture messages I didn’t make

Hi there, tried ringing the help line but no use so thought I’d post here. Recently checked my bill and saw it’s shot up from £29 to about £40 because I’m being charged for “picture messages”. Did a quick look and these messages: - went to numbers no...

5G connectivity issues

Hello Chris828 I'm an EE pay as you go customer and I'm having the same issue as you have described where 5g doesn't work anywhere (indoors/outdoors).  I wondered if your problem was ever resolved and if your wife's phone now works as it should? I've...

SW77 by Explorer
  • 444 Views
  • 3 replies
  • 1 Helpful

Hi Henry my new phone is not getting 5g can you help 

Glen1986 by Visitor
  • 1897 Views
  • 1 replies
  • 0 Helpful

Resolved! Lack of interest from the company

I have a two-year subscription for £25, but for the past two months I've been receiving messages saying I'm subscribing to something and will have to pay £40. I've contacted the company more than six times and even visited branches, but to no avail. ...