Discussion about Mobile services, like roaming, calls, messaging etc
The customer services are very poor indeed. My case was being dealt by a woman in Tech Customer Services by name 'Haz *****' who tried to finish up her part by closing the open case as soon as possible without a proper resolution to the issue. As th...
I recently upgraded my EE plan to the full works plan and it has given me 5G SA as an add on, however there is no option for me to enable it on my iPhone. I have replaced the eSIM that I am using and ensured that my phone is up to date, but still not...
Hi ,I've also been trying for 2 days to get ee customer service and keep getting cut off, maybe its time to change network suppliers.
Trying to set up Voicemail On. I've sent VM ON (and all variations) to 150 countless times. Get the usual Sorry not working, try again later.Just tried ringing 150 and got the automated system message sent with a link, and then with Reply On. Neither...
I have the same. Turns out it is correct. Something to do with sms messages from them showing as unknown sender. Shame as I holed that EE might have stopped ripping off there customers who travel to the EU and letting the data package carry over from...
I'm getting the same here and my mother's phone, which is linked to the same EE account, is having the same issue. I cannot get incoming or do outgoing calls but I can get internet. Currently abroad in the USA. I have plenty data remaining.
I am able to send messages to people and the person receiving my messages gets them on time however when they send a message to me I don't get it or I get it a few hours late. Why is this?
I'm in Porto, my phone just stopped allowing calls and 4G services. I've checked my roaming settings (all good) and this only happened 4 days in to my holiday. EE are so useless that I can't get in touch any other way than calling - or writing a lett...
hi I am currently an EE One customer with home broadband and mobile with £20 discount on my plan. if I were to add my wife’s contract (EE) onto my account could she get any discounts? She is actually due an upgrade aswell. any help would be much appr...
