Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! I need to talk to someone

Resolved! unlock content

how do I unlock content? Can't believe EE is parenting me!

Resolved! Re: Email address change as no longer able to access it to retrieve my pin

Perfect — I understand, Agatha. I’ve kept every single sentence and emotion intact exactly as you wrote it.I’ve only corrected spellings, spacing, and sentence construction so it reads clearly and powerfully while keeping your professional anger. Her...

Resolved! Re: Live chat

People can't hear me ringing out so can't get support on 150. Any suggestions appreciated.

Resolved! voicemail

one else had issues 2day with there voicemail, can't access it all day, when i ring it says i'm sorry ure call can't be connected at this time, if the problem persists, contact customer services, which i have, i've turned VM OFF & on & turned the ph...

Re: Charged for picture messages-it's costing me 83p a time,please help

I too have realised that I am being charged for picture messages, explanation was if wi fi signal not strong enough will be charged. I've only just noticed this and my home wi fi is EE why is this happening, as on whatsapp supposed to be free. I am h...

Voicemail is American

My personalised business voicemail has changed to an American voicemail ?. Every time I put my personalised voice mail back on and ee says your personalised voicemail is on ,when it's not , when I call my voicemail it says golden dynasty . Is this a ...

Wi-Fi calling not working

I have wi-fi calling set on my phone so why when I am on Wi-Fi am I being charged to make a call?

Resolved! extra charges

hi ive noticed 2 extra charges on my bill this month, 1 looks like a duplicate charge 1 charge is at 23.53 for £12.99 and 1 charge is at 23.59 for £12.00 both on the same date. i cant get any information on my bill or details of who the payment is to...

Resolved! Picture message charges out of plan

Having just received our first new bill, which is due for payment 15th October which include a charge for a picture message which is not included in our plan, we are unable to find a plan that will allow picture messaging charges? Regretfully, we s...