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Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 20994 Views
  • 1 replies
  • 5 Helpful

5G

I would like to block 5G. It causes connectivity issues when the phone, a Google pixel 9a, is trying to find a signal, so the signal drops while, or until, it finds a 4G one. This searching is causing delays when on calls or using data, and I'm sure ...

Lornam2 by • Investigator
  • 170 Views
  • 3 replies
  • 0 Helpful

Tesco mobile calls not coming through

Hi, I’ve got various family and friends on the Tesco network. I can call and text them no issue. However whilst I can get texts from them, they can’t call me. They keep getting told there is no such number. One has spoken to Tesco mobile numerous tim...

Ridderzz by • Explorer
  • 222 Views
  • 1 replies
  • 1 Helpful

Voicemail notification not showing

Just to jump on this post 6/8/26 I've just had a voicemail alert that was left 7 days ago and just came through to me today.  No text message just voicemail notification on phone calls. Using Samsung s26 and never had this happen before.   Martin

inchi41 by • Explorer
  • 160 Views
  • 1 replies
  • 0 Helpful

Resolved! EE Sim in UK not receiving OTPs from Indian bank

Hi,I have an EE pay-monthly SIM, and this number is linked to my Indian bank account. Unfortunately, I’m not receiving OTPs from the bank on my EE SIM.I initially thought the issue might be with my phone, but after testing my partner's Vodafone SIM i...

SatishD by • Explorer
  • 1732 Views
  • 4 replies
  • 4 Helpful

Resolved! Samsung galaxy a15 5g

Hi i have a samsung galaxy a15 4g/5g phone i upgraded my sim today to a 5g but it still says 4g on my phone any idea why that is.

Harry66 by • Contributor
  • 229 Views
  • 3 replies
  • 2 Helpful

Number on bill I’ve never called

Calls lasted seconds, and totalled £54 approx 10-12 calls. They were made late at night, but I’ve never called it? Tried googling number but nothing comes up.  According to bill it’s a USA number. I’ve only just noticed the charges as bill came out o...

Louj80 by • Investigator
  • 7559 Views
  • 29 replies
  • 18 Helpful

Resolved! Airtime

Hello.  What happens when my airtime contact ends but my phone device has another year to pay? 

Switching from 3 mobile to EE for my iphone

I had to switch my 3 mobile provider due to poor coverage in post code area PH10.  I decided EE would bee a good option.  2 hours on the phone with EE and still not possible for them to provide e-sim.  Really bad experience.  Outcome is they can prov...

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