Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Absence of voicemail

Recently upgraded my mobile phone with EE. When my husband rings my number (unchanged) and I don’t answer, rather than go to voicemail an automated voice says he’s going to be transferred to our local police service.When I ring his number and he does...

Resolved! Is this number EE

Hi thanks for any info I get phoned everyday by this number 01438382071 it comes up on phone as EE but I had my doubts a quick check on who called uk gives it a negative match saying scam avoid and block. Was wondering if anyone could give me some cl...

Resolved! Re: Apple Watch cellular set up error message

You don't appear to be the account holder for this account or you haven't got your phone number registered in My EE.Please either ask the account holder to log in from this device to complete the purchase for you or go to My EE to make sure your acco...

Resolved! Turning off voicemail

I have tried turning off voicemail as suggested VM OFF and ##002# but they do not work. Any solutions?

Resolved! Had this no on my bill 0061430371687 was charged £4.64 how do I complain

NHS/Dentist/Doctor/Hospital calls all blocked

Hi there, please help!I’ve had this problem for months now. EE have been absolutely awful in finding a resolution and I can’t still receive calls from doctors/dentists/hospitals. When they call my number it gives them an automated response that the n...

Plan change without asking

Hi there , I've had my plan changed without asking for it and charged accordingly? What's all that about?

Sim not working

Okay, first, I find it ridiculous if you cannot call someone. It’s all through text, which doesn’t help at all because it just feeds absolute nonsense.I have an issue where I have got an upgrade and when I put my old SIM card on the new phone it reco...

Harrasment from step change 01438 989231

I kept getting calls from this number so I looked it up. Apparently it’s one of EE’s direct partners but I don’t remember giving consent to my number being shared! On top of that they left a voicemail on my phone saying “just answer your f******g pho...

Resolved! Have I been scammed?

Hi. I have been on the phone to someone from EE. I cant help but feel dodgy about a link I clicked while upgrading a benefit. I was asked to click a link to approve terms and conditions and the whole thing did not feel right. Could anyone help put my...