Mobile Services

Live chat

Can not find live chat, I've been disconnected, i can't not call out, I've paid my bill, what else can i do? 

Why do some of my texts go as RCS and others as SMS

Why do some of my texts go as RCS and others as SMS

Very disappointed with EE roaming service in all countries

I moved across to EE from Vodafone back in March 2023. One of Vodafone's strong points was unlimited roaming, including tethering, in 83 countries across the world with no speed cap or any kind of throttling. It genuinely works as if you are on your ...

A different number shows up when texting someone

International calls

Can I make an international call? I try to do it but says no credit. 

Charged for text messages that we haven’t made

My husband and I have been charged for a text message we haven’t made. Both to the same number at the same time & date and both costing 89p?? Neither of us have this number yet alone text it!! 

Network issue

Hi I’m EE user I’m not getting network on my mobile I have restarted my mobile and my mobile is up to date

Need to cha ge my number

Check call history

Check what calls made last month