Mobile Services

Resolved! OTP not arriving

Been through the topics here and like others not receiving OTPs from Natwest/RBS. For some reason only their OTPs are not hitting my number, but all other banks/OTPs from other logins arrive fine. Started after I upgraded and swapped to an e-Sim befo...

Resolved! Re: How do I change my phone number

Can I change my number online?

Resolved! Question re email

Can I have an email so I can send    [Mod edit: Title added]

Resolved! Sending text messages to Canada

Hi, I live in the UK but have family in Canada with Canadian mobile numbers.  I don’t want to pay 98p every time I text them.  What can I add to my mobile phone package to significantly bring this cost down?  I’d prefer to use WhatsApp or Messenger b...

Resolved! I reset my phone now cant get old esim ti work

I reset my phone now cant get old esim to work won't let me use online guide to chat to someone. Keep sending money to call them. How can I call with no sim?

Resolved! Calls from people claiming I called them

I am receiving several calls each day from people who claim that I called them. I am aware that this is the result of a common scam where my number is being mimicked, but I'm wondering if there's anything I can do about this?It's not an option for me...

Resolved! Calls to Republic of Ireland

Resolved! Going to Spain

Hello I am off to Fuerteventura and we are hiring a car so thinking best I have use of my maps on my phone. What’s the best way to do this without being charged a fortune each time I use my phone out of the villa which has WiFi. Thanks 

Resolved! Did EE call me - E Guide 07973100194?

I received a call from EE Guide 07973100194. Is this a geniune EE number? Thank you. 

Resolved! Change voicemail message

This is not helpful. I spent yesterday afternoon trying to reset or change my voice mail message without success. All of the previous "links"  do not help me, just go around in circles. Please ask someone to contact me to resolve this.  Thanks