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Discussion about Mobile services, like roaming, calls, messaging etc

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Sorry, but that doesn't work. You get the offer of their new visual service which takes you around in ever decreasing circles! I eventually got through to a tech guy in Wales, who was initially helpful, but when I explained that I was calling about t...

Resolved! SMS 150 Commands?

In various places (EE website, text of other messages) it says SMS "HELP" to 150 for a list of commands.However this doesn't work from my phone. Other commands ("UP" "BILL") get a response. So I assume EE broken or changed this?  

Simon269 by • Explorer
  • 120 Views
  • 4 replies
  • 2 Helpful

Caller identity - number seen even when turned off?

I set 'Send my caller identity' to 'off', but the person I was ringing was able to see my number.I tried ringing a couple of other numbers to check and their display said 'private number' or 'number withheld' which is what I would expect.Can anyone e...

Soo8 by • Explorer
  • 139 Views
  • 8 replies
  • 1 Helpful

Resolved! Not receiving OTP from Amazon

I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...

BM_Rob by • Valued Contributor
  • 3139 Views
  • 16 replies
  • 12 Helpful

Instantly disconnecting from foreign landline number

I've been trying to call a phone number in Poland from my EE mobile ( samsung 24 plus ) but it instantly disconnects each time. My girlfriend, also on EE ( Huawei p20 lite ), has the same issue but when she calls from her work mobile, with Vodafone, ...

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