Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Had this no on my bill 0061430371687 was charged £4.64 how do I complain

NHS/Dentist/Doctor/Hospital calls all blocked

Hi there, please help!I’ve had this problem for months now. EE have been absolutely awful in finding a resolution and I can’t still receive calls from doctors/dentists/hospitals. When they call my number it gives them an automated response that the n...

Plan change without asking

Hi there , I've had my plan changed without asking for it and charged accordingly? What's all that about?

Sim not working

Okay, first, I find it ridiculous if you cannot call someone. It’s all through text, which doesn’t help at all because it just feeds absolute nonsense.I have an issue where I have got an upgrade and when I put my old SIM card on the new phone it reco...

Harrasment from step change 01438 989231

I kept getting calls from this number so I looked it up. Apparently it’s one of EE’s direct partners but I don’t remember giving consent to my number being shared! On top of that they left a voicemail on my phone saying “just answer your f******g pho...

Resolved! Have I been scammed?

Hi. I have been on the phone to someone from EE. I cant help but feel dodgy about a link I clicked while upgrading a benefit. I was asked to click a link to approve terms and conditions and the whole thing did not feel right. Could anyone help put my...

Travelling to Ghana. What roaming / data options

HelloHave monthly plan. What are my options in Ghana? Can I use data from my plan?Is there a daily plan cost? Thanks

5G

I would like to block 5G. It causes connectivity issues when the phone, a Google pixel 9a, is trying to find a signal, so the signal drops while, or until, it finds a 4G one. This searching is causing delays when on calls or using data, and I'm sure ...

Tesco mobile calls not coming through

Hi, I’ve got various family and friends on the Tesco network. I can call and text them no issue. However whilst I can get texts from them, they can’t call me. They keep getting told there is no such number. One has spoken to Tesco mobile numerous tim...

Voicemail notification not showing

Just to jump on this post 6/8/26 I've just had a voicemail alert that was left 7 days ago and just came through to me today. No text message just voicemail notification on phone calls. Using Samsung s26 and never had this happen before. Martin

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