Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Can't Divert All Calls To Another Mobile (Android)

I've just switched to an EE PAYG pack.  On my Pixel 6 Pro with my previous (pay monthly) provider, I could divert all calls to another mobile number.  However, repeated attempts to do this with the new SIM result in failure.  The preset diverts on bu...

Slioch by Explorer
  • 369 Views
  • 4 replies
  • 2 Helpful

Resolved! 5G Standalone question with Unlimited All Rounder for iPhone

Hello guys.I'm planning on going onto one of the Unlimited All Rounder for iPhone in the next month or so. I noticed that these plans off a feature called 5G Standalone in certain areas.I noticed that to access 5G Standalone you need:A compatible sma...

Fatboy71 by Ace Contributor
  • 620 Views
  • 6 replies
  • 7 Helpful

Making emergency calls on a tablet

I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency ...

JMT1 by Investigator
  • 379 Views
  • 14 replies
  • 14 Helpful

Reconnection

Hi how long does it take for a phone to be reconnected, I made a payment on the 27th this was then sent to EE on the 31st and still not showing on my account. 

Dgat11 by Visitor
  • 79 Views
  • 1 replies
  • 0 Helpful

Webchat

Hello, trying to access webchat in the app but it’s not working. Is there not a webchat online?Thanks. 

Help24 by Investigator
  • 345 Views
  • 19 replies
  • 3 Helpful

Resolved! EEMMS Message

Received this message:You have received a Picture Message from ————. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number ———— with the password ————-Was just wondering if this is a legit message, especially since the fi...

J-1 by Visitor
  • 105 Views
  • 1 replies
  • 3 Helpful

Resolved! Conditional call forwarding

Hiwe have been using conditional call forwarding for a few years and have had no problem.in the last 6 months we have been having issues with this working.we have the iPhone 13pro on monthly business payment, if this phone is not answered it would be...

ND29 by Investigator
  • 204 Views
  • 8 replies
  • 0 Helpful

Resolved! Free 'Calling abroad from the UK' add-on query

I have a 'Calling abroad from the UK' add-on, but it's not any of the 3 charged options - i.e. it's not 'The International', 'The International Extra', or the '£2.16 International Pass add-on'. No monthly charge is showing on my bill for this particu...

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RH1978 by Contributor
  • 168 Views
  • 5 replies
  • 8 Helpful