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Permanently barring 3rd party purchases

Callzz322
Visitor

So basically I have a bit of an addiction which means I basically max out my credit limit on 3rd party purchases every month. 

This is not sustainable for me as it means my bill is around £300 a month and is helping to keep me in debt. EE keep telling me there's nothing they can do on their end however I refuse to believe there is nothing EE can do to permanently block 3rd party purchases on my account.

 

What are my options because unfortunately texting bar to 150 doesn't help as I can just easily unbar whenever I want and I need a more permanent solution. 

Do I need to contact a solicitor or something?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Callzz322 wrote:

Do I need to contact a solicitor or something?


Whatever for?

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Schockwave
EE Community Star
EE Community Star

@Callzz322 ,Just make sure that your spend cap is set to 0, then you cannot spend it, but there is no other way to stop. You spending if you change it, EE cannot do anything about 3rd party purchases, they have nothing to do with that, is not their problem, you need to get control of your spending yourself, choose a service that helps with addiction if you cannot control yourself, but getting a solicitor involved, is expensive and not sure what they can do and a waste of money.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.