Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

WiFi calling not working

I need to use WiFi calling but it's not appearing at all I have followed all advice (resetting, rebooting, airplane mode on and other unexpected advice) I absolutely need WiFi calling as I have never had reception where I live. This is an unacceptabl...

I cannot make calls but can receive them

Hi there. Would anyone be able to help me. I cannot make calls but I can receive them. I cannot contact EE as I cannot make any calls. I have switched my phone on and off and I have checked my caller ID. I appreciate any advice. Thank you

Every time I try ringing an Italian mobile number it says calls are barred to th

Need help proving original ownership. I forgot to note IMEI before shipping

Hello, I’m not sure if I should ask here. I’m planning to sell my phone that I bought through EE to someone else, but after I posted the phone , I realised I forgot to note down the IMEI number to prove I was the first owner. So, if possible, is ther...

Resolved! UHelp

I need to know my uncle's account is pay as you go or contract. I have Power of Attorney and need to know what is going on. Please help as this is doing my head in trying to work it out.

Resolved! Reactivate a deactivated mobile number

Hi @Chris_B, appreciate your comments here and other posts.Could you please help me understand how to do this - I tried calling 150 and they said there is no way for them to search up a specific number. He did not allude to anything said here.I am ve...

Resolved! Absence of voicemail

Recently upgraded my mobile phone with EE. When my husband rings my number (unchanged) and I don’t answer, rather than go to voicemail an automated voice says he’s going to be transferred to our local police service.When I ring his number and he does...

Resolved! Is this number EE

Hi thanks for any info I get phoned everyday by this number 01438382071 it comes up on phone as EE but I had my doubts a quick check on who called uk gives it a negative match saying scam avoid and block. Was wondering if anyone could give me some cl...

Resolved! Re: Apple Watch cellular set up error message

You don't appear to be the account holder for this account or you haven't got your phone number registered in My EE.Please either ask the account holder to log in from this device to complete the purchase for you or go to My EE to make sure your acco...

Resolved! Turning off voicemail

I have tried turning off voicemail as suggested VM OFF and ##002# but they do not work. Any solutions?