Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Extend ring time before voicemail kicks in...

Due to recent health issues my mobility is severely effected. This means I often now miss calls as I don't reach phone in time. I understand that the length of 'ring is a function of network rather than phone.How do I extend the duration of my phone ...

Resolved! Pocket Landline not working and want to port

Is there anyone out there who can advise. I have had an EE pocket Landline for 15 years +. It is my business's main publicly listed number and is on all our stationery, signage, business cards, websites, etc. Currently it is not working (ringing thro...

Resolved! Not receiving text messages

I'm receiving normal SMS messages, but since around July I haven't been receiving SMS messages sent to me by one particular business through its business messaging platform, Mogli. They have shown me their records showing the messages as sent. These ...

Resolved! MAJOR COMPLAINT Barred Phone due to fraudulent charges - Pay Up or Stay blocked!

Hello, Best network 13 years on the trot apparently... EE are that good they don't even need a viable complaints procedure!Since you have no contact details for an electronic complaints procedure are non-existent. Your AI chat bot repeatedly told me ...

Resolved! I use my EE sim in a Wifi router. Can I redirect texts to another number

I live in a remote area and have a wifi router with my EE Sim in it. works great but from time to time EE themselves text me. Is there a way to forward all texts on that EE Sim to another phone number (not an EE number). Its a pain as every time I ne...

Resolved! Unbar

Anyone from customer service able to UNBAR my phone? Keep getting bounce back message stating it cannot be done as I have two numbers with EE. thank you

Unable to receive verification text messages

What can i do i am not recieving any text message verification from anything what shall i do ?

Resolved! Unable to make calls

Hello everyone, I'm currently unable to make or receive any calls. Can get texts ok and access the Internet. When making calls I get nothing. I have plenty of signal but the call disconnects immediately after dialling the number. I don't have another...

Resolved! Recent upgrade on iphone

I recently upgraded my phone once transfer was done I reset my phone & I think I’ve deleted my sim via old phone.. on my new phone I have no service how do I fix this

Resolved! Re: Stolen mobile data??

Is my number blocked