Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Weird roaming messaged

I keep getting texts from EE telling me that I am roaming in Jersey when I am at Nolton Haven in West Wales. The linear distance between these places is 350 miles, so can anyone explain how this happens? Has anyone else had a similar experience?

Charged for picture messages I didn’t make

Hi there, tried ringing the help line but no use so thought I’d post here. Recently checked my bill and saw it’s shot up from £29 to about £40 because I’m being charged for “picture messages”. Did a quick look and these messages: - went to numbers no...

Resolved! Question about texts

Any update on how to fix this? [Mod edit: Added title]

5G connectivity issues

Hello Chris828 I'm an EE pay as you go customer and I'm having the same issue as you have described where 5g doesn't work anywhere (indoors/outdoors). I wondered if your problem was ever resolved and if your wife's phone now works as it should? I've...

Resolved! Lack of interest from the company

I have a two-year subscription for £25, but for the past two months I've been receiving messages saying I'm subscribing to something and will have to pay £40. I've contacted the company more than six times and even visited branches, but to no avail. ...

Resolved! Re: Report suspicious phone number

07508968130 nothing to do with my family, but milking my EE account, pls remove

Call on invoice I didn't make, now getting calls from random numbers in the USA

I have a call on my invoice which I did not make (0019296928604).Now I am getting loads of calls from different USA numbers all saying originating in New York.Should I change my phone number?

Resolved! Scam ?

Have received message from 66035 purporting to be from EE stating I have an extra charge of £0.22 for an out of allowance text.Cant see it in my account and no mention of it in additional charges

Resolved! Data Use Andorra

Hi, I’m travelling outside of the EU to Andorra and as it’s out of the EU i’m wondering if i can still use my mobile data? any feedback would be great. thanks

Resolved! ABROAD add on not activated

I’ve purchased the Abroad add on , confirmed on my account, 2 days ago. I am still unable to make calls to Ireland. ‘Calls to this number are barred on my phone’. Something is preventing it from being activated. Any ideas?