Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming

Please I need to need to activate roaming. I’m in Spain

Charges while calling from Switzerland

Hi there My daughter is travelling to Switzerland next week and has a monthly plan which started two years ago. Will her UK allowances cover her?

Data

I’m currently in Spain and my mobile data was working fine yesterday but today I can’t get it working at all

Date Roaming Abroad

I'm in Spain and have enabled my data roaming on my phone and changed settings in my ee. But phone still not working without WIFI. I can't text 150 as I'm not on the network. Can you enable data roaming on my account

iPhone can’t message android phones

I have an iPhone. And nobody who has an android phone can receive messages from me. Why ?

Resolved! Court Required Text History

Is it possible to provide historical data relating to sent and received text messages and phone calls for a domestic abuse court case?

Roaming In Jamaica 2022

Hi All Jamaica seems to be a problematic country when it come to roaming with EE. I have just spent 30 minutes on the phone with EE customer trying to purchase a roaming package that allows me to make calls and receive calls from the UK along with be...

SMS not being delivered to US number

Hi all, I have a PAYG plan and am trying to text someone in the US but it immediately fails and says it’s “not delivered.” I have an iPhone 12 and have no trouble sending messages to other iPhones (iMessages) in the US, but this is the one Android ph...

Resolved! Using phone in Gran Canaria 2022

Going to Gran Canaria in a couple of weeks. Have unlimited date but don't know about what the cost will be if I load photo and post them or use WhatsApp.

All numbers I call have suddenly come up call ended before ringing

Last week the UK EE PAYG sim card worked fine, I have duel sim cards (UK and local EU) as I am in the EU at the moment. My EE PAYG sim is in credit and the 150 text service works but every time I try to use the EE sim to make calls I get 'call ended'...