Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Roaming Thailand

Hello I have a yearly sim contract (taken out in 2018) with 100GB data. I am looking at booking a Thailand holiday, and am unsure about plans/add-ons? I was previously in Thailand in 2019 (regularly using data) and I dont remember buying any particul...

Full Roaming

I called EE support to understand what my deal is on roaming before boarding a flight to Antigua. I was told I am eligible for Full Roaming (EU+Rest of the World) and that I would receive a text message to say the free add on was being activated. I d...

Resolved! Roaming Charges In India

Hi, i willbe travelling to India and wanted to know the charges please . thanks

Resolved! What are the charges for calling someone who is travelling with you abroad?

I am going on holiday with family & friends to the US. I can see the charges for calling home from the US, but what are the charges for calling the other members of my travel group - people with UK phone numbers but who are also in the US?

Resolved! Making calls from Dubai

Can you advise which add on I need to make calls from Dubai to the UKI have a monthly contract.I will require to phone the UK each day during a two week holiday for around 5 to 10 minutesThank you

Unable to make calls abroad

I am in the U.S. and am told that I am able to make texts and calls to the UK for a fixed price per day (via World Select Talk). I have opted into that, and tried to make calls to the UK, but they keep failing immediately. My roaming is on, my WiFi c...

Travelling to USA

I am travelling in the US for a month what are my options for staying connected

Can't call Irish landlines.

I cannot connect to Irish landlines when calling from the UK. I am ensuring I am putting the correct country code (+353) and double checking the rest of the number. I get no dial tone and then my phone either says "No network connection. Use wifi cal...

Need my spend cap removed immediately!

Hello, I'm currently in France, I did phone EE twice before going abroad to check if I could use my allowance over there. I was rest assured by both the advisors I could, it will cost £2 per day. However, I now find myself without data (currently usi...

Resolved! Travelling to Poland

Hey everyone....just joined here to see if anyone can help or knows what I need to do. I lost my job recently then I guess someone at dwp thought it'd be amusing to reduce my limted capability for work and related activities to zero so EE very kindly...