21-07-2022 01:27 PM
I have an appointment tomorrow to open a bank account and I need proof of ownership for my phone number. I have been trying to contact EE from 150 and the other phone numbers given but when I call them an automated response appears giving me only the options to top up with a voucher or by credit card.
I would really appreciate some help
21-07-2022 01:45 PM
Hi @ApostKara
I assume you are wanting proof of ownership for a landline as the mobile account won't generally be accepted?
Can you not download any bills from your online account?
Thanks
21-07-2022 01:49 PM
Thank you very much for your reply, I have a pay as you go account and I cannot find any documentation that has both my name and the phone number. That's what the bank required
21-07-2022 03:28 PM - edited 21-07-2022 03:31 PM
@ApostKara , I am not sure you will get proof of ownership with a pay as you go mobile number. Are you not able to go to an EE store to see if they can provide this, although I doubt this will work either, never heard that a bank needs proof of ownership of mobile number before, they usually want something like a utility bill as proof of where you actually live etc.
Have you logged in to your account? You should be able to find something there, you can either do that via the My EE App or via the website.
21-07-2022 04:10 PM
Having a PAYG no. is not proof of anything a bank would want.