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EE STAFF AND TECH TEAM

PR1NCESSR4CHEL
Visitor

have nothing , but the greatest respect for the Team here at EE. Just like BT , they were able to get the problem ironed out with my BLACKVIEW A95. 

 

I was having difficulty getting my phone to accept my  physical SIM. Thanks to the tech team , because they found out the reason that I wasn't receiving text messages and  bless them within seconds they had my phone service running. 

 

As with  BT, the parent company, the staff are pleasant and patient.  You should give credit where credit is due and I thank you very much 👍🏆🏆for your help. 

 

Sometimes, customers forget that there are real people on the other end doing their best to provide the best service possible and patience is often required. 

 

I couldn't get my phone working at all for nigh on a fortnight, but within minutes, I was up and running. 

 

We must respect the staff and team ,as they respect us and give them a chance to solve the issues. 

 

Thank You Very Much For Getting My Phone Up and Running. 

1 REPLY 1
Leanne_T
EE Community Support Team

Good Morning @PR1NCESSR4CHEL

 

Thanks so much for coming to the community and providing this lovely feedback. 

 

I'm over the moon to read how we have helped you get set up and service restored after a fortnight of this not working! 

 

I hope you have a lovely Sunday and please come back to the community anytime. 

 

Leanne 🙂