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Resolved! Portugal Roaming

I am a pay-monthly customer, due to travel to Portugal. Was going to buy the £2 per day to use minutes / texts / data on my plan. However I have the £2 per day EU roaming as an “Add-on” showing in the EE app and it states “free”. Does that mean I hav...

Roaming in Mexico

Hi, I go to Mexico soon for two weeks and my account is for my kids phones. Am I correct in thinking that the Roam abroad Pass add on for £8.33 will give them access to their normal account package without any extra costs? If not what is the best way...

L44wsa by • Explorer
  • 14491 Views
  • 4 replies
  • 0 Helpful

Roaming Pass

I am in the USA and want to use my data, texting and make calls while I’m here. I have paid for Roaming Pass £10 add on but seems not working. How long will this be activated? If it’s not going to work, I hope I can have my money back?Any advice will...

Re: Wifi calling not working

So two weeks since Calls Over Wifi failed and it seems to have happened again. Is it just me? - its been fine for two weeks - but just come home, tried all the usual resets / flight mode etc.. still won't reactive 30 minutes on hold to ee "we are exp...

brianotoole by • Valued Contributor
  • 1835 Views
  • 19 replies
  • 1 Helpful

Roaming

My current active add-ons on my contract states the following:            £2 per day for EU Roaming                        This add-on cannot be removed              Free Does this mean that I will not be charged for using my mobile in Portugal later...

BWO2 by • Visitor
  • 348 Views
  • 3 replies
  • 1 Helpful

Phone calls

I am trying to call home I have roaming on my package but calls aren’t allowing me to phone out

Unwanted TxT

Why do I receive TxT messages that are displayed on my mobile as "New sms from: 11" and no data in them? When I check for details of the Sender, it says: "no data".

TMobilEE by • Explorer
  • 312 Views
  • 3 replies
  • 0 Helpful
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