voicemail issue

[lysy250]

i get voicemails but when i press # for callback line disconnects every time...

[Leanne_T]

Hi @lysy250

Thanks for coming here. 

Are the numbers withheld? 

Are you in the UK? 

Leanne.

[lysy250]

yes in the UK, numbers are not witheld and all i my contact book, it worked before it started happening recently week maybe two

[Leanne_T]

Thanks @lysy250

In this case, please call us on 150 and our Tech Gurus can get this investigated for you. 

Thanks. 

Leanne.