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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Using in the USA

My policy says I have roam abroad pass and when I arrived in USA last month I got a text saying I can use my allowance however my bill has an extra £54 added to it.I mainly used the free WiFi but occasionally I had to turn on 4G to order an Uber. Do ...

Resolved! Driving through France and Spain

Hi, I will need my phone as I drive through France and Spain this summer. I am on a monthly contract. What would I need to do to ensure I can use my phone especially for the journey. Do I need to activate roaming? Add more data? I’m not sure how to m...

Cn-l by • Visitor
  • 508 Views
  • 1 replies
  • 2 Helpful

iPhone not sending sms with hyperlinks

Whenever I try to send a regular sms message to people (I’ve messaged before ok) and I include a hyperlink or web address, it fails to send saying “not delivered”.if I text them without any hyperlinks then it goes through fine.I’ve reset network sett...

Can’t make calls from abroad

Hi all, I’m currently in Italy and I’m unable to make or receive calls from the UK. I have the ‘Calling Abroad from the UK’ add on, plus I have data roaming on, but I have no idea why I can’t make or receive calls. I tried to call EE but obviously ca...

JonP_85 by • Visitor
  • 13474 Views
  • 2 replies
  • 1 Helpful

£10.00 per month roaming charge

Hi I’m going to Spain later this week for 2 weeks. I have spoke to ee today and agreed to pay the charge of £10 for 1 month. I’m not back till 2 nd July so wasn’t sure if I will have to pay the £10 charge for June and July. The helpfull lady from ee....

Resolved! Calling within Indonesia and calling UK

I am travelling with work colleagues to Indonesia and will need to make regular calls to one another. I will also need to call the UK. I have a sim only deal. What will be the cheapest add on to use?

Resolved! Make calls abroad from the UK

"Make calls abroad from the UK" is Blocked in my "EE" Account, and I want to enable them. I can't do that on any browser or phone. My EE > Account Settings > PARENTAL AND DATA CONTROLS > Make calls abroad from the UK  @EESUPPORT

Resolved! add ons

on my add ons its got roaming and says £2 per day but under this it says free ? which is it 

Re: One off roaming upgrade

I too went with EE as I am spending a lot of time in Europe (primarily the UK) over the coming months and I understood that EE enabled access to mobile date whilst in Europe.  I told them at the airport in the UK on arrival and was advised that the 2...

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