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Discussion about Mobile services, like roaming, calls, messaging etc

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No signal in the USA

Hi, I'm in the USA but don't have any signal. I can't call the helpline, the online chat invitation never appears (no matter how long I wait) and I don't have Skype to call the helpline that way. Can anyone help?

Tyack15 by • Visitor
  • 502 Views
  • 1 replies
  • 2 Helpful

Given a mobile number belonging to someone else

Hi there, a few days ago I requested a new telephone number after having the same one for many years. I was kindly given a new one by EE - only to find out it currently belongs to another woman who purchased it from the internet a long time ago.  I a...

Rose_C by • Investigator
  • 897 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlimited data plan in the Eu

I am visiting the EU next week, I see I can either pay £10 for a month or £2 to use my phone like at home.I have an unlimited data plan, does that mean I will have unlimited data to use in the EU? Or is it limited?Thank you

Work in UAE

I have been offered to work in UAE Dubai for next 6months. What's the charges for calls and messages and data general? Thanks J 

JJ2904 by • Visitor
  • 754 Views
  • 1 replies
  • 1 Helpful

Lapsed mobile account whilst overases

I have accidently let my mobile phone account lapse whilst in Australia and was not able to get back to the UK as originally planned (due to covid). It's been less than 269 days since I last used my account (although getting close) so I though it wou...

BG17 by • Visitor
  • 481 Views
  • 1 replies
  • 2 Helpful

Resolved! Definition of Europe

Just been advised that I will be charged £2 a day for using Channel Island networks; since when have they not been part of Britain?I have been with EE for decades but will leave as soon as this contract is up and go somewhere else.

Bolitho by • Contributor
  • 861 Views
  • 6 replies
  • 1 Helpful

Resolved! charges abroad

does the world select only work in countries that need it, and it will auto revert back to £2 in Europe

International calls

I am unable to make a call to an American number. I don’t want to buy a whole monthly package as I only want to make 1 call. How can I do this?

Arushi by • Visitor
  • 1021 Views
  • 4 replies
  • 0 Helpful

Can't make or receive mobile calls on my EE/Motorola G4

I have an EE contract and a Motorola G4, android 7 mobile. This morning I found I couldn't make any outgoing calls - not even 150. The "Dialling" flashed on and off  - no ring tone - until it just gave up with "Call ended"..  I find that incoming cal...

RLHird by • Visitor
  • 574 Views
  • 1 replies
  • 0 Helpful
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