Forum Posts

Texting while in US

I am currently in the US and trying to text a US 6-digit number.  However it always says not delivered.  I have tried putting 001, 1 or +1 before the number but have the same problem.  How do I do this?

JW999 by Visitor
  • 247 Views
  • 1 replies
  • 2 Helpful

Using data in the USA

Hi.so I have checked on EE and it tells me “great news” I am able to use my data in the U.S just as I would in the U.K. but what it seems to be doing is giving me a rolling 500mb a day add on that renews every 24hours and my actual data just says wai...

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Willg81 by Investigator
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  • 8 replies
  • 3 Helpful

Roaming issue

Urgent help needed. I am in Italy travelling. My plan in the uk gives me 163gb and I have used this in France usually with no extra charge and never capped. Now in Italy I am unable to use any data at all, I can’t text 150. I want to be able to use m...

Disable messages on voicemail

Is there any way to set up your voicemail so that you have a greeting message but disable the ability of the caller to leave any message. I'm off on holiday to the USA and wont be using my phone and don't want people to be able to leave messages whil...

Resolved! Receiving calls in Eu

Hi,we have 2 numbers with EE, first of the plans started in 2020 second in 2022 (business).we are going abroad to EU and understand that first plan will not incur any extra charges and will use usual allowances. reading through roaming page, second p...

Pat581 by Visitor
  • 1315 Views
  • 1 replies
  • 2 Helpful

Monthly sim only not working

Hello all, Added a sim only plan to the account, I’ve put sim into phone all seems good shows EE 4g but will not allow and functions that allow data I can phone out and receive calls but that’s about it. Checked all settings are correct and done a ne...

Rc82 by Explorer
  • 769 Views
  • 4 replies
  • 3 Helpful

I'm unable to make calls

I'm on unlimited text and calls contract but I'm unable to make calls. I'm in Germany at the moment.  Please get back to me ASAP l. Thanks 

Asante1 by Visitor
  • 439 Views
  • 1 replies
  • 1 Helpful

No service

Hi m currently in Crete but Unable to use my phone as it just shows no service 

Mj60 by Visitor
  • 443 Views
  • 1 replies
  • 2 Helpful