Mobile Services

Resolved! Roaming request from abroad

Hi All, I forgat to require roaming services before left UK. Now I can not start texts and request any authorization code by text message.Is there any way to contact with EE team and require the service?Thanks in advance

connection

EE is about to switch off 3G Booster and leaving us without phone etc.In our location WIFI calling is not the solution.Will 4G booster solve the problem?

Where are all the staff?

Anyone want to share why they have shut the whole place down to give there staff a jolly on a thursday middle of the week with no notice and then a lie of opening at 12, sick of this company always taking the **bleep**, we pay to get mugged off, when...

Australia with Roam Further - also unlimited data add on?

I just want to check that I’m understanding the T&Cs correctly. I’m going to Australia for 4 weeks. I’ve added Roam Further, but I could do with more data. Am I right that I can’t use the unlimited data add on in Australia?

spend cap

Cant seem to find what this is about, as i have received a txt saying i have reached my monthly spend cap ?

Resolved! Using Dual Sim for UK and UAE

Hello. I'm thinking of getting a local number in UAE, and using my eSim function for it (main number is UK). My iPhone 13 is locked to EE, so is there a specific UAE network I have to use?

Cant make or recieve calls

Just transfered from ee contract to ee pay as you go about 4 days ago and havnt been able to make or recieve calls since, all other function work. Have tried switching phone off/ on, flight mode off/ on and selecting network operator in setting. Any...

Resolved! Cannot receive calls whilst abroad

Help please! I am abroad and everyone calling me gets a message saying my phone is switched off when it isn't. What can I do so I can receive my calls? I can make calls to the UK no problem.Thanks

Resolved! Using phone abroad

We're off to Cyprus next week and want to find out about using EE there now we are longer in the EU. I have mine and my partners mobile numbers on my account. I rang 150 and went through all the automated steps concerning roaming and apparently I h...

Resolved! Activated SIM card in Bulgaria

Hello, I just activated my first New EE sim card in Bulgaria. I have activated Roaming and pack in MyEE but i still cant use calls, texts and data. Maybe i have to activate the SIM card for first time in United kingdom? Please help me so i can use E...

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