Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Switching to bill pay from abroad.

I am in the USA and wanted to get the Roaming add on, which is only available for Bill Pay customers. I saw that to switch from PAYG to Bill Pay i should text 'Switch' to 150 - however this doesn't seem to work from outside the EU. Is there any way I...

Does Data Abroad include USA?

Just want to check as I can’t find any info on which countries are included

Data in Turkey

I have travel pass max as an add on. Can I use my data for free in Turkey?

Resolved! No data abroad with ‘Roam abroad pass’

I’m roaming in Dominican Republic and I’m connected to 4G with strong signal but I am not getting data. I have the roaming abroad pass.

Roaming in the usa

I have the roaming smart add on.I know I have 50g of data to use in the USA and can phone and text back home with in my contact.My question is can I phone USA phone numbers while in the USA at no extra cost.

Resolved! Roaming in the USA - do EE offer VoLTE

I'm heading to the States in a few weeks and wanted to understand if EE have a solution in place (namely VoLTE) to ensure trouble free roaming in the States. As you'll know, when we roam abroad. We can access 4G (and now in some places 5G) for data s...

Roaming charges

I was connected to Wi-Fi whilst abroad but I’ve been charged £2 for every day I was away ??

Re: Data Usage impossible!

Just got a data sim and mini hub for the first from EE, switched it on and it took 9mb instantly. 1hr took customer service to help me, and were good enough to give me more, they insisted they sent through the top and nothing for 15mins till I said I...

Resolved! Calling from abroad

Im currently away in spain and want call my friend back in uk will they get charged for the call?

I'm abroad and I didn't set up roaming

Hi ee, I have made it abroad but didn't set up roaming. Few questions Can i set this up from outside the UK? And how? Can this then be turned off after i get back? I have tried texting roaming pass to 150 but nothing has confirmed etc. Do i need mobi...