Mobile Services

Text messages verification codes

Hi, I’m not receiving a verification code in order to sign up to an app. I have been advised to check if these messages have been blocked by my provider…please can you advise? Thanks.

Making calls/texts from abroad (EU)

Hello. I can’t make calls or send texts. All account settings and phone settings are set up to enable roaming and calling so I’m not sure what the problem is. Please advise, many thanks. 

International roaming

I recently purchased a £30 sim to have 100gb while i travel Europe, i was told if i just put the sim in then im good to go, yet i have no data and cannot make calls or send texts??? Cannot call ee because i have no credit to call!What do i do?

Roaming help!

I have added roaming 60mins from anywhere and I’m in Morocco at the moment, but my phone is not detecting any network. Please help as I urgently need my roaming to be activated to receive important work related calls from the U.K. this is unacceptabl...

Received a missed call

Hi, I received a missed call about an hour after requesting a PAC code and was wondering if the call is from EE or a possible scammer the No in question is 07973100601 I would appreciate some feedback please, many thanks.

Texting on EE

So I have the unlimited texting and unlimited calling with the 15gb data plan pay as you go monthly. It seems though that I’m having difficulty with my texts by being charged for sending picture messages. Now I have been living overseas in the US for...

Calling an english number abroad

If someone is on holiday in Spain and has an english number and free calls to the Uk, will it charge me to receive and call them?

I have a plan that says I can except and make calls while abroad but my iPhone C

Call cost to 01785

Can someone advise how much this. Umber will cost. it doesn’t appear to be a premium rate number but call-chargers.co.uk state it will cost between 10 and 40ppm  thanks