Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! i would like to check a in comeing call

Resolved! Phoning my mums landline from the EU - it does not ring for her

I am away for 2 weeks - paid the extra for the month to cover me so I can phone my mum who is in her 80's to make sure she is OK every day. I can FaceTime her but have to ring her first to make her get her iPad. However her phone seems to ring fro...

Republic of Ireland

Hi, what ‘add on’ do I need to be able to text and call in Dublin. I’m a bit confused about the Ireland add on as it just states minutes and not texts/messages. Thanks in advance. Sally.

Re: EE Roaming - Getting ready to use your phone abroad

Hi I am going to US tomorrow on vacation and so I texted ROAM FURTHER to 150 ( I need to use my phone in US). I got a text reply saying "Your device is set up to be used for roaming in any country." All good! Do I need to do anything more? or is that...

Resolved! I have the roaming data smart benefit - which countries are included?

I am heading to Cape Verde soon and wanted to know if i can use my smart benefit roaming pass in Cape Verde? There is no set list i can find online to find this out! Many thanks

EE Roaming charges in Jamaica

I am being killed with roaming changes in Jamaica! The cost is £6:87 for 150mg but it lasts a maximum of 24 hrs!? I have been here 4/20 and I’ve already spent £90! Surely there must be a cheaper way?!

Re: Wifi calling

@kcurrie65 I'm new to the blogs but managed to read the information you posted which was very helpful thanks I've had the same issues I have just moved and have very poor EE service at home so rely on Wi-fi calling and its not working, I turned 0ff/O...

You-ve-dialled-an-incorrect-number message when calling EE to EE

Hi My partner has Galaxy S21+, and I use an iPhone. We are both on EE, when I try to ring her I get the message “You have dialled an incorrect number”. I can text her fine. To try to resolve this we have reset her network settings, and manually chose...

Turn on roaming for daughters phone from ee account

My daughter is in Spain and didn't turn on roaming before she left the UK. How can I do this from my ee account which she is on?TIA

Apple Watch eSim Serial Number

Hi, I just subscribed to Apple Watch plan but I am struggling to make it work.I need to activate the Cellular plan but EE website is asking me for eSim Serial Number 12 to 14 character. Not sure where I find this on my Apple Watch. anyone encountered...