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Community Activity
I'm not eligible for add ons apparently
So I've been a customer since 2019 and I've had tech add ons in the past, a Nintendo switch, Xbox series s and a ps5, all are paid off by the way, but now I want to add a ps5 pro and maybe a gaming laptop but no matter which contract I try to add the...
PACK10
I want to add a extra add ons, so I can use data in Europe. I accidentally pressed the wrong pack which is PACK10.This isn't Euro data, this just changes my subscription. I haven't pressed 'YES' to buy the pack.How do I cancel this text alert so I ca...
Speedtest choppy when using ThinkBroadband.com
I have been doing some speed test of the FTTP (FF500) broadband connection, using thinkbroadband.comThe result is not as clean as I had with my previous provider (VM350). What i get is very irregular reading during the test for both Downloads and Up...
All Rounder iPhone sim only plan, Apple Watch data add-on question
Hello. I have just upgraded my plan and moved on to the All Rounder iPhone sim only plan today. When I was looking at the plan on the website it mentioned that it comes with unlimited data for your watch. I was wondering how long do you need to leave...
Resolved! When will EE bring TTTV to their TV Platform?
My Mother has recently moved her TV , Broadband and Telecom services to EE. The system was installed yesterday and last night she went looking for her favourite Free to Air TV channel, TPTV (Talking Pictures TV). This popular TV channel specializes i...
How far back can I get old invoices for?
I need to process that I made a call in 2020 but I can see invoices that far back in my account. Does anyone know how far back the bills are held? thanks
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
TV provider not supported message - Apple+ TV box
HelloWe have recently gone from a BT broadband and TV package to an EE equivalent (but faster broadband) and now have the small square EE Apple+ 4k TV box instead of the BT 4k recordable box we did have.Everything is set up correctly and working (al...
Landline/ router query
I've recently signed up for EE broadband only. Do I need to continue paying Talk talk for the landline so my router will work?
Helpful Hannah
I was meant to get a text with survey feedback. I had a incredibly helpful call with one of the ladies (not sure what office though) Her name was Hannah. How do I get this survey she said that I'd get the text and I didn't. As an ND female it reall...
