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Receiving international calls when abroad

lgpar72
Visitor

‎27-09-2022 08:59 AM

I have a pre July 2021 contract and travelling to Portugal. Is there a charge for me to receive a international call whilst I'm in Portugal e.g. from Australia or USA 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎27-09-2022 11:02 AM - edited ‎27-09-2022 11:03 AM

Hi @lgpar72

Thanks for coming here. 

If you have not upgraded or taken out the contract before 7 July 2021, receiving calls is included in your allowance. 

Please see our Roaming Costs, Help page for more details.

Before you travel please check your My EE account to make sure roaming and call abroad is active, see our EE Roaming - Getting ready to use your phone abroad post, for help on getting set up.

Leanne.