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I was told I was going to get a phone call and I still I haven’t got one

Courtney75
Visitor

‎26-03-2025 04:24 PM - last edited on ‎26-03-2025 06:41 PM by EE Community Moderator

I was told I was going to get a phone call and I still I haven’t got one it’s been over two , I can’t phone them because EE roaming even though they said they were going to change my bolt on 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎26-03-2025 06:14 PM

@Courtney75 : What's the issue with EE roaming?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

‎26-03-2025 06:29 PM

Hi there @Courtney75 

Thanks for coming to the community. 

Have you spoken to one of our tech guides and been advised they would call you back? Can you receive calls on your EE device for the call back? 

If you could let us know some further details, we can see what we can do to help on the community 🙂

Thanks. 

Leanne.