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Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming in USA

Hi, currently in USA. Paid £25 Roam Abroad pass for 3 of the lines on my account. We can connect to 5G but we are unable to make or receive calls. Also when on 5G my phone still thinks we are in UK.  Tried to use EE help but it wants me to phone. Can...

Roaming USA

I added Roam Abroad Pass to my account before I left UK for USA. Didn't realise I had to text ROAMING to 150 as well. So here I am unable to see or connect to any network. I am unable to make an international call to customer services. Can I email th...

Resolved! Does pay as you go SIM work with the travel pass?

I’ve checked online and can’t find anything on this. It only says “EE Pay Monthly or SIM Only” but nothing about pay as you go SIM’s. I’m travelling to the US in a couple of weeks and my current phone provider prices are ridiculous so I’m looking at ...

Ireland Roaming

Good Morning, I have EU roaming included in my SIM plan, could I ask if the Republic of Ireland is included?  Thank you in advance.

Resolved! No data connection abroad

I'm in Slovakia and have been for 10 days. Yesterday I exceeded my data cap( self set ) so my phone.wont work. I've changed my cap, I haven't exceeded my actual contractual allowance by the way. I can't call EE because when I dial dial 150 it just co...

MikeyClax by • Investigator
  • 540 Views
  • 4 replies
  • 5 Helpful

Unable to send Premium Message - Google Pixel 8

HiI've been trying to send a message to a premium number and it wouldn't send and would get an error.  After some changes it now seems to send, but I get message saying 'You are unable to use this service; you have a 3rd party bar.  To remove text UN...

EJR1983 by • Investigator
  • 1041 Views
  • 9 replies
  • 8 Helpful

Resolved! WIFI calling not working

Yesterday my WIFI calling is not working.  I have rebooted my router (BT Broadband), rebooted the phone, removed the wifi connection and reset up.  I have turned airplane mode on and turned wifi back on - when I do this and try to make call it says, ...

Receiving SMS messages in Peru

Hi, my wife is travelling to Peru for a couple of weeks and wants to be ability to receive SMS from the UK in Peru without adding roaming, data or add-ons.Would this be turned on automatically despite the fact that she might turn roaming off on the p...

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