Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Verification Codes Issues.

HI, does anybody have any ideas on why I am not receiving verification codes on my iPhone. Have been told it's a carrier issue, how do I resolve this. Thank you

Resolved! Messaging Charges to Australia

Hi peeps, can anyone help me understand why I have been charged for 11 messages at 74p each, when I have only sent one to Australia? Thank you in advance.

Resolved! Undelivered SMS

Hello, As I was sending a text via iMessage today, my wifi disconnected and my data was also off at the time which turned my iMessage into an SMS message. The SMS message said it had not been delivered and it was sent to a non-UK number. I am wonderi...

Two factor authentication not being delivered

iPhone 12 mini. EE pay monthly contract 2 factor authentication codes from GoPro account are not being delivered. Any tips? I’ve tried contacting EE, but their new ‘visual contact’ system seems to be just a way of trying to solve your problems by aut...

Spammers Spoofing Numbers - THIS IS NOT A DEAD ISSUE

I am having a reoccurrence of this issue - I’ve had lots of calls over the past few weeks from various mobile numbers claiming I have miss called them - I know for absolute certain it wasn't me - Its Annoying, Embarrassing and despite this issue no...

My phone is damaged

my phone was ran over yesterday it’s completely broken and dead, tried to charge it and it burnt my hand cause it got way to hot. No life to the phone and completely broken , can I have a replacement please

SIM trouble

Recently renewed my phone contract(SIM only), and my phone is now showing “no sim” and I can no longer make calls to contact EE about this issue. I was not told I had to do anything extra to activate my new contract. If anyone could help me that’d be...

Resolved! Roaming in Canada and the US

Hi,I continue to have problems when trying to use EE roaming services in Canada and the US.- I added the roaming add-on before I left- I restarted my phone when I arrived - I switched data roaming on in my device settings - I manually selected Bell a...

Resolved! Text from My EE re Netbet

I’ve just received a text from My EE re 25 complimentary spins when I join Netbet. There is an opt-out link but this looks like the many fraudulent texts I receive. Anybody else receive the same? I would block the caller but I can’t find a number ass...

Impossible to make mobile calls or use 150 to contact EE

Hi.I have two phones on my account, one is used by my daughter in LE67. I am in RG30. We cannot consistently make calls between us. Continual call drops and call failed messages. This started earlier this year and has got progressively worse. We...