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Discussion about Mobile services, like roaming, calls, messaging etc

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WIFI calling stopped working

Hi. I rely on WiFi calling through my talktalk router. For the last 10 days it isn't working. Not just my phone but all 3 family phones.Been through everything, on/off/resets/factory resetting router resetting phone settings and I am completely certa...

mattzz by • Contributor
  • 452 Views
  • 3 replies
  • 0 Helpful

Phone calls abroad calling a different number

I spend a bit of time in America with work, and whenever I try and call a UK number, it redirects me to the Qantas Airlines booking phone line or other random businesses... Of course I checked the number and made sure that I used the correct dialing ...

Isaac10 by • Investigator
  • 679 Views
  • 6 replies
  • 1 Helpful

Resolved! 5G standalone on your plan

Hi, for a person who registered after 29th of August 2024, how to know if you have 5G standalone active on your plan?Does it show up on the add-ons or plan, or do we just have to be in a 5G standalone spot and find out?I'm a Pay Monthly, All Rounder ...

Yogizer by • Investigator
  • 689 Views
  • 2 replies
  • 3 Helpful

Resolved! How can I toggle off Caller ID on my Android device?

My BT landline has an optional service which enables customers to request that all outgoing calls have Caller ID withheld. However EE tells me that they do not offer this option for mobile customers. I am told that iPhone have a setting  for customer...

snoring by • Visitor
  • 1389 Views
  • 4 replies
  • 2 Helpful

Not receiving texts from abroad

I am experiencing an odd issue that is seriously hampering my ability to verify/confirm things like identity, and thus run my daily life:Issue: certain transactions conducted here in the UK via mobile apps require me to confirm my identity (or email/...

willmow by • Established Contributor
  • 11915 Views
  • 41 replies
  • 9 Helpful

Refund

I use my phone to pay for other services and I’ve wanted to pay for something that is £60 but it’s saying you don’t do payments that large if that’s the case I’d like the money transferred back into my account and it’s unfair that you do not get told...

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