Mobile Services

I have the same issue. I paid for a monthly Roam data package before coming to France. Now in France my phone won't find any networks. I've tried calling EE through my partners phone as he is with EE too but has connected to a network. All we get is ...

specific number: is this capability being investigated

It hasn't worked for me in Italy, Spain and now Czechia. It doesn't work for my daughter abroad either. Rip off. 

Re: Text messages about missed calls without the phone ringing

Hey im having the same issue but no one can resolve it for me i dont undersrand… did you manage to get it sorted?

EE network partner DOESN'T work in ITALY

Recently been to Italy and please BEWARE that EE will still take ROAMING charges even though you can't make calls utilising your allowances..data /text works however there was no calling!Was with an EE  techie on phone for 90mins and still no luck ev...

Roaming in USA

Hi, currently in USA. Paid £25 Roam Abroad pass for 3 of the lines on my account. We can connect to 5G but we are unable to make or receive calls. Also when on 5G my phone still thinks we are in UK.  Tried to use EE help but it wants me to phone. Can...

Roaming USA

I added Roam Abroad Pass to my account before I left UK for USA. Didn't realise I had to text ROAMING to 150 as well. So here I am unable to see or connect to any network. I am unable to make an international call to customer services. Can I email th...

Roaming

Can’t call or use messages on my phone

Can’t call or use messages on my phone