Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Live chat

Can not find live chat, I've been disconnected, i can't not call out, I've paid my bill, what else can i do?

Why do some of my texts go as RCS and others as SMS

A different number shows up when texting someone

International calls

Can I make an international call? I try to do it but says no credit.

Charged for text messages that we haven’t made

My husband and I have been charged for a text message we haven’t made. Both to the same number at the same time & date and both costing 89p?? Neither of us have this number yet alone text it!!

Resolved! Six months before I can add a second SIM??!

I joined EE mobile two months ago and have so far not been able to add a second SIM for my daughter. I went into an EE store today and was told this is not possible until 6 months. Is this really true?! Why on earth not? I literally want to buy more ...

Network issue

Hi I’m EE user I’m not getting network on my mobile I have restarted my mobile and my mobile is up to date

incoming text, missed calls, calls and messages

I am in dispute with a company who claims to have phoned, left messages and texts on numerous occasions. i have looked on my phone itself am I able to get print out of all activity.Do calls etc become deleted from phone log after period of time tha...

Resolved! Lost email

I want to activate my old email but can’t find it

Worst service ever

I have been an EE customer since I was an Orange customer back in 2010. Since they were taken over by BT, EE has become just as terrible as BT has been for years. Sadly they’ve inherited BT’s incessant need to reduce services, rip off customers as a ...