Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! 249 text suspicious

I have received a text from 249 asking to fill.im a survey about my sim card delivery.I am not an ee customer or have I ordered a sim.. I have deleted the text but should I take any further action?

Resolved! unable to receive sms and calls overseas

I am unable to make a call to support services, but I can use email. I urgently need my phone number for receiving verification codes for various services. Is there a way for the support team to contact me via email and assist me in reactivating my n...

Resolved! Roaming in spain

I have the roaming abroad pass as an exclusive extra. Will I be ok to use my phone in spain the same as in the uk without any extra costs.

Text messages not received

Hello,I do not receive texts anymore from friends and family based in France who use the Orange network. Is it an issue with EE or my number?Can you please let me know what can be done to fix this?Thanks

Re: How do I contact ee for help with my account???

My number is out of network please restore it [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Spend cap issue

I have exactly the same issue..

I can’t make or receive calls

Hi im having the same problem where I can’t make or receive calls. My phone is saying no sim. I have had this sim for months? can’t seem to get any help

Wifi calling not working

Hi Everyone,I've just recently factory reset my iPhone 14 Pro as it was slowing down and wanted to get rid of some files etc I didn't need anymore but have tried to make multiple calls today on wifi with it showing it's calling but no ring coming fro...

Resolved! Can’t make calls after upgrading phone

I upgraded yesterday to an iPhone 14 plus. Since swapping my sim over I can’t make or receive any calls. I have reset the phone, toggled mobile data, airplane mode and many more and still can’t make or receive any calls. I can send and receive texts ...

Resolved! Returning from abroad

I've just returned from an overseas cruise. While I was abroad the ship's wi-fi system re-set all my connections to its own system. I've re-set them to EE, but the system seems to think that I'm still abroad and keeps asking me to buy more data. I've...