19-04-2025 08:18 AM
I have been overseas and haven’t used my mobile number since 2023. Is it still active and available to use? Thank you
19-04-2025 08:32 AM - edited 19-04-2025 08:33 AM
@Clairee55 No and you can not get it back, It has to be used to be kept. After 9 months of no use and you not requesting to have it reactive after 3 months of no use it’s gone for good.
You might want to read THIS
19-04-2025 10:07 AM
You've not said whether your number was on a pay-monthly contract or PAYG.
I very much doubt it, but if you're on pay-monthly contract and have maintained your monthly payments, then your line will remain active indefinitely.
For PAYG, refer to the previous response.