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My number hasn’t been used since September 2023. Is it still active ?

Clairee55
Visitor

I have been overseas and haven’t used my mobile number since 2023. Is it still active and available to use? Thank you 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Clairee55   No and you can not get it back,    It has to be used to be kept.  After 9 months of no use and you not requesting to have it reactive after 3 months of no use it’s gone for good. 

You might want to read THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

You've not said whether your number was on a pay-monthly contract or PAYG.

I very much doubt it, but if you're on pay-monthly contract and have maintained your monthly payments, then your line will remain active indefinitely.

For PAYG, refer to the previous response.