SIM card replacement

Elibie81
Visitor

I have requested my SIM card replacement as my phone was stolen in September it has been 5 weeks when I have not received after being promised twice abd going to shop .Also I went to shop and they weee. Dry bust discussing cooking from MS I went to ask to get sin card only abd find out if possible to have e sin instead the answer was no woman gave me sim  card which  seems to not possible to active .I try to resolve this since 5 weeks .Im asking to reimburse my monthly payment as I’m unable to use your services with our your assistance abd service.

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Elibie81  The store should have gave you a replacement sim you just need in date photo ID with you when you request a replacement sim from a store. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Elibie81  The store should have gave you a replacement sim you just need in date photo ID with you when you request a replacement sim from a store. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.