Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

MMS not sending - I've tried all of the curreent solutions

Hi guys. Problem with MMS messages not sending on my new phone, Google Pixel 6. I've tried all of the possible solutions stated on the forum. Sending myself a picture works OK but didn't fix the problem. And the APN settings are correct for the SIM, ...

In Cayman Islands - difficulty getting roaming add on to work

I bought international roaming before leaving the UK to use both way call service in Cayman Islands. But not working. Although previously working my cell service in Cayman dropped whilst I was talking to EE Customer Service. Now frustrating can't...

Unable to call 150 or any UK number from abroad on business plan even on roaming

Urgent help needed please. I'm unable to call 150 or any UK number from abroad on business plan even on roaming or Internet.PLEASE HELP URGENTLY AS I NEED TO GET TO VOICE MAIL which is also activated according to sms text I received

Re: Call Barring password

Hi @James_B, I'm abroad at the moment and a bit stuck with this call barring problem - I can't contact customer services to do this sim refresh as I can't call out - can you advise how to go about doing this please - you mention it can be done via My...

Linking with USA T-Mobile

I am purchasing an Apple I 13 Pro-max mobile phone in USA, where I live part of the year. With Dual Sim, with an e Sim, it is said I can add local data when traveling outside USA. I am using T-Mobile in USA. Both the USA provider and potentially EE...

Locked phone

Background info: I switched from contract to payg on 10th October. Ee gave me a partial refund for the month of october as my bill is usually on the end of each month. However on my account it says that I owe them this account eventho they are the on...

Re: Using my phone in italy

yes but no sevice

making and receiving calls from dubai

Hi All, i am unable to make or receive calls to and from the UK from Dubai and am unable to change my premium rate calls setting on my account, it tells me EE are unable to do this at this time. I have been trying to speak on web chat EE for 4 days n...

Making calls from Malaysia

Hi all,I am an EE pay monthly customer and will be visiting Malaysia soon. Can you let me know if and how much I'll get charged for calls and texts to other UK numbers while abroad?Thank you.

Resolved! Do I get charged for listening to voicemail

I’m on sim only do I get charged for listening to voicemails?