Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Activated SIM card in Bulgaria

Hello,  I just activated my first New EE sim card in Bulgaria. I have activated Roaming and pack in MyEE but i still cant use calls, texts and data. Maybe i have to activate the SIM card for first time in United kingdom? Please help me so i can use E...

Yordan1 by Visitor
  • 690 Views
  • 1 replies
  • 0 Helpful

Calling UK from Germany

I'm studying in Germany, and upon arrival I was texted by EE that I can use everything in my plan as normal. I've been using data with no issue however whenever I attempt to call a UK number it won't even ring. Help! Thanks.

ceyyun by Explorer
  • 1775 Views
  • 4 replies
  • 2 Helpful

Roaming in Greece Issues

Hi as per other messages, I have landed in Greece and cannot connect to the internet through the mobile network. The Iphone 12 Pro Max connects and states 4G but it is not connecting. I have rebooted and turned 5G auto on and off and tried to connect...

Roaming

My mobile worked fine in spain in April 2022 but now in june calls and texts are not working. The help section gives a number to call but EE is preventing my mobile from making calls. Roaming has always been enabled since I joined EE a number of year...

Gem50 by Investigator
  • 1987 Views
  • 13 replies
  • 5 Helpful

roaming setup

I just want to check my understanding from reading the Roaming info on the website. I am shortly going to the USA and have checked the charges. Do I need to text 'Roaming' to 150 or will arrival in the USA automatically find a network provider and I ...

land-537 by Investigator
  • 2788 Views
  • 9 replies
  • 9 Helpful

Resolved! Roaming

HiI am travelling to New Zealand and Australia and would like to know if roaming is free