Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! add ons

on my add ons its got roaming and says £2 per day but under this it says free ? which is it

Re: One off roaming upgrade

I too went with EE as I am spending a lot of time in Europe (primarily the UK) over the coming months and I understood that EE enabled access to mobile date whilst in Europe. I told them at the airport in the UK on arrival and was advised that the 2...

Resolved! Receiving SMS from Indonesia ( pay monthly )

Can someone tell me, will there be a charge for receiving SMS messages in Indonesia? ( Thank you )

Currently Abroad and can't Activate Roaming

Im currently in Portugal and I thought would automatically activate Roaming - well, it doesn't. My bad for not checking.Im in Portugal and cant activate Roaming neither by texting ''Roaming'' to 150 or through my online EE account - My device is a Re...

Re: Not receiving any text

Im in Australia and phone working well via internet but i cant receive any texts from the Uk - ie internet banking, confirming my ee account etc. The network here is Telstra but they cant help me

I can't received calls, sms or use data as pay as you go

I recently changed my plan to pay as you go, since that moment I can make calls but not receive them, sms and data are not working at all.

Making calls

Hi, my phone is showing that's connected to internet. I can do everything except make a phone call, can't even contact customer services.Everytime l try, this message appears:- no mobile network.Tried restarting phone, anyone else having problems or ...

Roaming with world talk and text

I have just added world talk and text as in Canada for a bit. So do I have to leave roaming turned on my phone but turn off data as it doesn’t cover that?

roaming not working in USA

Hi I have tried for a few days now to find a way to contact EE from USA as my phone does not work for voice calls. i took out the roam further pass confirmed by txt (i did over the phone with EE). It covers USa btw!. The only way given to contact ee...

My mobile is not working while I am in Syria

Hello. I am on holiday in Syria. My mobile is not working. I can’t make phone calls or receive any phone calls while I am in Syria. I asked the Syrian telephone company which is appearing on the top left side of the phone “MTN SYRIA” they said the fa...