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Can’t make outgoing calls after upgrade

Daviskij
Explorer

Can anyone help please. Just upgraded, everything works fine it seems except can’t make any out going calls! 

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

From where to where?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Uk to uk….. 

Leanne_T
EE Community Support Team

Hi @Daviskij

Thanks for coming here. 

What happens when you try and make a call? 

Have you restarted your phone? 

Are you using the old SIM? 

Leanne.