Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! SMS not received while I'm roaming in India

Hi  I'm using Samsung Galaxy S21 Ultra. I travelled yesterday to India and before travelling did the following things - Voice Mail Switched Off - Enabled ROAMING - Enabled add ons - 'Roam Further', '30 mins from anywhere',''100 global roaming texts' ...

Re: Phone number formatted incorrectly

Did you get it sorted?I am having the same issue, I texted that number the other day and it was fine then I could not send any messages due to the phone number format incorrectly pop up. I have a Google pixel and I tried sending messages to other con...

GiuliaB1 by Investigator
  • 3802 Views
  • 12 replies
  • 1 Helpful

Cannot make calls whilst in usa

Hi I have just updated phone the shop told me I was all set up for when I was in the USA I can use my data but it won't let me make calls whilst in USA Which i need I've tried looking for the part under my ee manage the device but that isn't showing ...

Resolved! Roaming Thailand

Hello I have a yearly sim contract (taken out in 2018) with 100GB data. I am looking at booking a Thailand holiday, and am unsure about plans/add-ons? I was previously in Thailand in 2019 (regularly using data) and I dont remember buying any particul...

psmith_gb by Contributor
  • 8444 Views
  • 4 replies
  • 5 Helpful

Full Roaming

I called EE support to understand what my deal is on roaming before boarding a flight to Antigua. I was told I am eligible for Full Roaming (EU+Rest of the World) and that I would receive a text message to say the free add on was being activated. I d...

Resolved! Making calls from Dubai

Can you advise which add on I need to make calls from Dubai to the UKI have a monthly contract.I will require to phone the UK each day during a two week holiday for around 5 to 10 minutesThank you

Jan601 by Explorer
  • 2424 Views
  • 1 replies
  • 2 Helpful