Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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roaming not working in USA

Hi  I have tried for a few days now to find a way to contact EE from USA as my phone does not work for voice calls. i took out the roam further pass confirmed by txt (i did over the phone with EE). It covers USa btw!. The only way given to contact ee...

tomsk2 by Visitor
  • 1389 Views
  • 1 replies
  • 2 Helpful

My mobile is not working while I am in Syria

Hello. I am on holiday in Syria. My mobile is not working. I can’t make phone calls or receive any phone calls while I am in Syria. I asked the Syrian telephone company which is appearing on the top left side of the phone “MTN SYRIA” they said the fa...

Resolved! Roaming request from abroad

Hi All, I forgat to require roaming services before left UK. Now I can not start texts and request any authorization code by text message.Is there any way to contact with EE team and require the service?Thanks in advance

Kerobi by Contributor
  • 709 Views
  • 6 replies
  • 2 Helpful

connection

EE is about to switch off 3G Booster and leaving us without phone etc.In our location WIFI calling is not the solution.Will  4G booster solve the problem?

Stoke1 by Visitor
  • 283 Views
  • 1 replies
  • 1 Helpful

Where are all the staff?

Anyone want to share why they have shut the whole place down to give there staff a jolly on a thursday middle of the week with no notice and then a lie of opening at 12, sick of this company always taking the **bleep**, we pay to get mugged off, when...

Australia with Roam Further - also unlimited data add on?

I just want to check that I’m understanding the T&Cs correctly. I’m going to Australia for 4 weeks. I’ve added Roam Further, but I could do with more data. Am I right that I can’t use the unlimited data add on in Australia? 

LFB1 by Explorer
  • 534 Views
  • 3 replies
  • 1 Helpful

spend cap

Cant seem to find what this is about, as i have received a txt saying i have reached my monthly spend cap ?

Resolved! Using Dual Sim for UK and UAE

Hello. I'm thinking of getting a local number in UAE, and using my eSim function for it (main number is UK). My iPhone 13 is locked to EE, so is there a specific UAE network I have to use?

Ketty by Investigator
  • 2472 Views
  • 5 replies
  • 2 Helpful

Cant make or recieve calls

Just transfered from ee contract to ee pay as you go about 4 days ago and havnt been able to make or recieve calls since, all other function work. Have tried switching phone off/ on, flight mode off/ on and selecting network operator in setting.  Any...

Mattb543 by Investigator
  • 1597 Views
  • 9 replies
  • 0 Helpful