Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Data roaming not working - useless

Hi everyone. I’m in Faro, Portugal and my mobile data isn't working. I’m pay monthly, and have the £2 a day data roaming perk. I’ve logged into the app and tried to switch on data roaming but get an error message… I’ve upped my contract cap. I’ve the...

Message from abroad

Hello I Just add on to my plan 100 message to my account but is no working, need to answear to my bank in uk and im in Poland now, why is no working?

Not getting verification code Voi

I was on the phone for 45 minutes on hold yesterday w EE and nothing. I’ve been trying to use Voi scooters but when trying too put my Mobil number in Voi app for them to send me a code it doesn’t work, I spoke to Voi (excellent customer service, they...

Resolved! Using EE in the Faroe Islands

Hi All Really struggling to find any real information about how much phone use will cost from the Faeroe Islands.Roam Abroad Pass? What does it do? The page for more details just gives you the name in bigger letters and the price. No help at all. All...

Unable to activate roaming abroad

I used the live chat this morning and they added the ROAMING add on however on the website the toggle won't allow me to enable roaming. I have tried asking in the live chat but it's been almost 3 hours and still no response. I need this sorted asap a...

Roaming Blocked USA

Please help!! I have been in the USA for the last 4 days and since then have not been able to unblock ROAMING neither from the app or the ee website. I've tried everything I have read in this community from other people having similar issues, from ca...

No Roaming no service urgent

I’m in Dubai, and I’ve got no comms. No Roaming no connection at all. can’t call EE is Skype is banned in Dubai and can’t text as no connection. please help-

Signal disappeared in canada

I have been in Canada for the last 2 weeks and been using my phone fine. I had the add on which allowed worldwide roaming. This afternoon (around 3pm local time in British Columbia) my phone stopped working. It has no network signal, and I wonder if ...

Data outage

Yesterday my data was playing up, I had two data plans in my phone, primary and secondary but they shared the same number, I never really understood it but didn’t question it as it never gave me any problems. However before I knew EE was have problem...

Network outage

Is there any network issue in Sutton Coldfield?