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Discussion about Mobile services, like roaming, calls, messaging etc

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Data outage

Yesterday my data was playing up, I had two data plans in my phone, primary and secondary but they shared the same number, I never really understood it but didn’t question it as it never gave me any problems. However before I knew EE was have problem...

Ihubes by • Visitor
  • 298 Views
  • 1 replies
  • 0 Helpful

Roaming Blocked in USA

I arived in the USA 3 days ago and since then I haven't been able to access my roaming. therefore can not make or received calls or  have internet conexion.The option for Roaming in my EE app appears to be blocked and I can not unblock it as it give ...

Network down

Is there any compensation offered to monthly contract subscription for the fact I was left without data and mobile signal for over 8 hours today and my mobile is my main form of contact with anyone and I do not have access to any WiFi, being it at wo...

Network down

Why can’t EE send an SMS to everyone when there network is down or having issue. like today (22/06/22)I couldn’t make my mind up if it was my phone faulty a problem with my billing or as if turned out EE at fault 

Cityscot by • Visitor
  • 406 Views
  • 4 replies
  • 0 Helpful

Resolved! Issues with roaming

Have tried to click the slider on my account to enable roaming but it goes back to red and gives a message unable to do this action at this time. Any suggestions? 

DB0494 by • Visitor
  • 515 Views
  • 1 replies
  • 2 Helpful

Mobile signal

Hi having terrible signal issues since losing WiFi calls as changed to Bt for internet. Any suggestions to improve re phone signal 

Sallyb14 by • Explorer
  • 670 Views
  • 3 replies
  • 2 Helpful

Re: Calls failing

iPhone 13 & iPhone SE on an unlimited contract. Used for plumbing & heating business. Also had an iPhone XR on the same contract until recently.All exactly the same.No matter where we are- all over East & West Midlands, on a daily basis, people compl...

Kirby-11 by • Explorer
  • 385 Views
  • 1 replies
  • 1 Helpful
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