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EE.signal booster withdrawal

Linz8
Visitor

‎16-06-2022 04:35 AM

Does anyone know of a resolution to the issue of zero signal without the booster service that EE are withdrawing? We run a business from our house which relies on receiving normal calls on the EE network. We can’t rely on our clients using WiFi calling who in the main are quite elderly. So far the only solution we can find is…. Move house.

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎16-06-2022 08:27 AM

@Linz8  It’s not your clients  that have to use Wi-Fi calling is you if your device supports it.   You enable it on your device and you’ll receive calls via Wi-Fi calling even if the caller is using a landline or mobile phone. 
  What devices are you using? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

‎16-06-2022 06:08 PM

EE's recommended solution to any indoor coverage problem is now WiFi-calling.

 

You may be getting confused with apps such as Messenger or WhatsApp which do need both users to be app users.

 

WiFi-calling enables your phone to work completely as normal, without any recourse to the mobile network. If a landline user calls you while you're connected to WiFi-calling, your phone will ring entirely as normal, and the caller won't even realise you have limited mobile coverage.

 

All a lot easier than moving house!