Mobile Services

Using £15 Everything Pack in Germany

Hi, I am due to travel to Germany tomorrow. I pay for a £15 Everything Pack each month/every 30 days. This has been the case since 2019. Do I need to do anything to make sure that my phone will work as normal in Germany? Thanks in advance.

Text message error 0

I've always been able to text fine but suddenly this morning my texts stopped sending and I see "can't send message with EE - error 0" every time I try text, I've tried a couple numbers, all free numbers, just texting friends, any ideas on how to fix...

Help

Hi guys I’m trying to phone my boyfriend he’s on EE none of my messages are delivering and when I call the phone it calls four times like a normal phone would but it’s not a ringing sound it’s like a beeping sound for times and then it goes to the EE...

Scam calls

Hi its kyle  Had a call yesterday some guy saying he was from kemp commercials dealing with argucultural machinery starting Salary was £22,000  but I searched his number turned out he has scammed people before. Kemp commercials is a cleaning service ...

Why can I not phone my daughter in Spain

2 Factor authentication sms when roaming

As per the title. Will 2 Factor authentication SMS work when roaming - will I receive it? Thanks.   

Can't make calls to the UK from Spain

Hi,  Unable to make calls to UK from Spain. Had the same problem earlier this year. Spoke to EE and was advised that I should speak to them prior to travelling again.  Spoke to EE on Thursday, they add a call package to my account. Advised that I wou...

Can’t make or receive calls

Morning. I’ve noticed for the last week or so that I can’t make or receive calls unless I have wifi calling turned on. when calling out the line doesn’t ring but the person on the other end of the line has said they can hear me but nothing my end  an...

Roaming in Corfu

I am in Corfu and when I arrived I got a welcome to Greece text. I later got a welcome to Albania text when I automatically connected to an Albanian network. I have since manually switched this back to a Greek network but I haven’t had another welcom...