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Spam calls several times a day!

Mctutums
Investigator
Investigator

Do we have any form of screening to prevent spam calls??? 
how they got my number is beyond me and im

pretty fed up with these calls bc I talk to drs and consultants all the time. These spam calls are driving me nuts!!! 
I’ve blocked every single spam call and they still keep coming!!!! I can’t change my number as it’s registered with medical professionals!! 
for the love of God how can this be stopped!!!

 

3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @Mctutums ,

Welcome to the community,

Blocking numbers will not stop spam calls, as once spammers have your number, they will use another number to ring you. The only way to stop them is to request a new number and let important people know your number.

You need to make sure you have two factor authentication and also be careful what you click on etc, that is be vigilant.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Thank you Schockwave for the welcome!

wish I could screen them out. I’m hyper-vigilant bc of my work. Gosh a new number! What a nightmare! Only important individuals have my number presently.

oh so disappointing.

thank you so much for taking the time to respond! Much appreciated Schockwave!

 

will need to think what my next step will be. Probably change my number. 😔 

Leanne_T
EE Community Support Team

Hi @Mctutums

I'm sorry to hear you are receiving these calls. 

Please see our Avoid unwanted texts or calls, Help page for help and advice on these calls. 

Thanks 🙂

Leanne.